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Hyperlinks No Longer Appearing in Approval Notification Emails
Hi Smartsheet Team, I’d like to report an issue we started experiencing today with approval notification emails. Previously, when we included columns with hyperlinks (or added text containing a hyperlink) in the approval notifications, the links appeared correctly as clickable hyperlinks in the email. However, starting…
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Sheet formulas not updating from Data Shuttle file
Good morning, I have a document that I download from an outside source. I have set up a data shuttle to import it into Smartsheet. I have other sheets that need to be updated based on the info in the imported sheet. None of the formulas are working once a new file is imported. Details: Sheet imported through Data Shuttle…
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Multiple Owners to add users to Smartsheet Groups
Problem: Currently, only one person, the owner of a Smartsheet Group, can add people to a group. This causes a delay for users seeking permissions to workspaces, sheets, etc. The owner must remember to switch ownership to another person if they are going to be out of the office. Otherwise, users can't be added to the group…
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Ability to paste a screenshot directly into Conversations > Comments or Attachments
We used Asana in the past, and it was extremely easy to take a screenshot and then paste it directly into the comments section of a task/row. I'm not seeing any quick way to do this in Smartsheet. Is the Smartsheet process to take a screenshot, save it, and then add it as an attachment? If so, this is super inefficient. We…
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Cancel Update Request Without Deleting It
I'm proposing an added feature to CANCEL an update request without necessarily deleting it, this way we can maintain the history of requests even when they aren't acted upon by the recipient. Sometimes users elect to update rows in grid view rather than from their emails/notifications, or they'll respond to the 20th update…
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DataShuttle Excel export behaves differently when exporting manually
We have a sheet that contains many columns, some of which are contact fields. When we export that sheet manually, directly from in the sheet itself (File > Export > Export to Microsoft Excel) those fields appear in Excel as the users name. However, when creating an offload workflow through DataShuttle, the same field in…
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Dynamic view "Wrap Text" default setting should be "On"
I’m working on a new dynamic view for a large internal user group and I already know I'm going to get a hundred emails asking me how to wrap text (which are certain to come even if I explain it up front). Wrap Text really, really should be turned on by default. Or we should at minimum be given a toggle that affects all…
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Gantt View Earliest Start Date
How do I get a row on a Gantt chart to show the earliest date from amongst a set of predecessors? I have a gantt chart where I want one row to display a 0-duration task with the earliest start date from amongst five predecessors. I've entered them as start-to-start predecessors, so in theory it should start when the…
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PMO Template - Deleted header row
Hi guys! I’ve been using the PMO template successfully for a while now, but this morning I accidentally deleted the Header info and now all of the metadata for the projects shows #REF for all of the fields. I tried to recreate it as best as I could, but it’s still off. Attached are what they look like. Normally I’m the…
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How are you handling e-signatures in Smartsheet?
Hi everyone, I’d love to get some insights into how others in the community are handling e-signatures within their Smartsheet workflows. Naturally, DocuSign seems like the obvious choice since it integrates directly with Smartsheet. What has your experience been with it so far? I’m also curious about alternative tools—has…