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Brandfolder Duplicate Detection Error
Currently Brandfolder is tagging files as duplicates when they are not. They are similar images however they have different file names and yet one set of assets is tagged as duplicate and deleted. How does Brandfolder decide what a duplicate is? Can this be changed or tweaked on a client-side level? I'm not sure how to fix…
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Reorder Advanced Filters manually?
We have discovered a huge limitation in that the Advanced Filters only cache the first 1000 assets. For our custom fields, we have Brand, Category, Item Code, Item Name, and Status which it breaks out at the top. What this means if that someone searches for an item code (in the version where it has a drop-down prepopulated…
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3D Model in Brandfolder
I have seen a YouTube from Brandfolder showing a 3D model of the Sagrada Familia and on the video you could see when the mouse was over the model it said to click to move - we want to upload models and have this ability. We tried to upload a STL file but is showed as unsupported. What are we doing wrong? what type of file…
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Do people-based sections in Brandfolder act like a Google-photo search yet?
When I was at Engage 2023, I attended a session on Brandfolder and one of the beta features was the People-Based section having the same search functionality as Google photos (or that the section would be the base for a function like this), where you upload one person's headshot within the people-based section (with their…
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Button to go back to a portal
In Brandfolder, it is possible to add a button to the DAM so when a user is in a collection or the DAM they can go to a Portal directly from this button. My customer has a very limited number of Collection, in their Portal they are using shareable links to take users to the right place. When accessing the shareable link,…
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Can I turn off "bundling" in Brandfolder when uploading multiple assets from Smartsheet?
I've been testing out the Smartsheet/Brandfolder integration and noticed when I upload to Brandfolder more than one asset at a time from a single row from Smartsheet, it combines/bundles them into one visible asset with multiple attachments. Is there a way to "turn off" that bundling automation? We are uploading multiple…
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Brandfolder: Give Share Links more viewing options
Currently, for Share Links in Basecamp there is only 2 options: List view or Gallery view. Many colleagues and stakeholders love the Gallery view — however, the images preview 2 at a time on desktop. So when we are sharing a batch of images (30-50 event photos, for instance), people are having to scroll a LOT which is…
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Allow Brandfolder Share Links requirements/rules to differ for each User Group
We have many different users groups in our organization (Admins, Collaborators, SME, basic users, guests) and different people we need to send assets to. When using Share Links, all users have the same options and requirements by default. There should be ability to set different defaults for each level of user! Admins can…
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How are you packaging design/native files in your Brandfolder?
My team is just starting its Brandfolder journey. In addition to having final, consumable assets uploaded for users, we also want to house all of our creative projects' design/native files, packaging them together in Brandfolder so that the next time we need to update anything, the files are all together. I'd love to hear…
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Access to Brandfolder Share Link's through API
Hi everyone, Does anyone know if there is a way to grab the Share Link and set and Asset to Public through one of the API's? Thank you, Shane
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SSO login for Microsoft to work on web widgets.
This one I find Important. If you are using Brandfolder, Sharepoint, Miro etc on a dashboard and you are not currently logged in, you get an error since you can not use SSO URL to log in through the web Widget. The workaround is to log in on another tab in the browser and then it works fine on the dashboard. BUT, if you do…
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Who here uses the CMS, Cascade, and Brandfolder?
We're changing up our CMS provider and moving to Cascade. We currently have a contract with another DAM provider, but are looking to shift to Brandfolder, especially because of the seamless integration with Smartsheet. I'm curious who else here uses Cascade and how their integration with Brandfolder is going. It's not an…
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Bulk Export through SFTP?
Hi, I need to export a lot of assets in bulk. I would love to do this through SFTP to ensure I am getting the filing and hierarchy correct. I am talking about sometimes 9,000 images at a time and when I do this through Brandfolder's bulk export option I receive an error page and am not able to download anything, I have…
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Administrator Approvals
Has anyone else had issues with the approvals for downloads in Brandfolder? I have selected my self as the sole Admin to approve requests because all other Admins were receiving emails and we were not sure who was approving assets. But everyone is still receiving emails. We have checked and double checked that my email…
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Brandfolder + Smartsheet automations
I would like to send files to Brandfolder via Automation. In this automation, I want to be able to select Tags, Selections, LABELS, etc. Most important I want to ensure I can select which collection it goes to. User: would be Smartsheet automation.