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Stopping current users from automatically adding new users to Smartsheet
Hi all, Currently on a business plan. How do I stop current users from sharing sheets with other users who have not been officially onboarded into the system by admin? This is driving up our license count and I am trying to stop this from happening. Is this even possible or is it one of Smartsheet's "quirks" (this is…
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Enable Auto provisioning with a default of 'Viewer' access
Enable auto provisioning to default to viewer access instead of provisional member, until/unless users get added to a sheet or workspace with higher access. Until the new licensing model we had everyone in our company added to an 'ALL Active Directory' group. This group had viewer access to all reporting and dashboard…
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What are your challenges when migrating from the Legacy Collaborator to User Subscription?
Hello everyone, I have looked throughout the online Smartsheet resources and have seen various discussions on managing users when moving to the USM. My questions for those who have made the move to USM, What other challenges have you come across as a PMO? Are you able to manage via the Global Admin settings, sharing and…
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Failed to share operating workspace with PMO
We have a parent blueprint and a project blueprint. When I try to provision a new project under this specific parent, I get the message below. Provision "Failed to share operating workspace with PMO" It doesn't happen with any other project only when I provision under this parent blueprint. I've never had any issues like…
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Guest Accounts for External Users Under New USM
Hi - There's has to be companies out there that in order to better ensure security controls, require external users to utilize a Guest account when using applications such as Smartsheet. My questions under the new User Subscription Model are: With a guest account using the same domain (company.com), but a sub domain…
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"Request Update" action trigger provisional license?
Hi all, I have an approval process built in Smartsheet where the last step is a 'Request Update' action to prompt a user to upload an attachment. If that attachment is added using the notification window sent when the action is triggered, is that user going to be assigned a provisional license because they attached a file?…
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In control center, when I fill out the project intake form, it isn't creating a new project.
I just went through the process of creating a blueprint in control center, but whenever I fill out the intake sheet form to create a new project, it does not create a link in the intake sheet, or create a new project. Even after I click the approval box. When I go to create it in control center, this box popped up I am not…
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Smartsheet Not Provisioning as of 2024/08/06
We experienced some unusual behavior when provisioning work last week, Thursday (August 1st), but the issue seemed to have resolved itself at some point on Friday. This morning, the provisioning doesn't seem to work. Control center does not populate the column I selected in the Intake Settings tab Project link column with…
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Control Center Not Populating Created Projects
I'm just figuring out how Control Center works. I have my templates and blueprints set up. When I create a project manually with the Control Center, the app isn't checking the Project Sheet Created Box column that I selected as the value for created projects. Is there a step I'm missing here? I also can't get the automatic…
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Auto user provisioning
Can someone explain to me what will happen if I enable auto provisioning in Entra with our groups that are already setup in Azure AD? We already have users using smartsheets. They have had their Azure accounts given groups that coincide with the Smartsheets groups, but I'm just wondering if a user was not granted the group…
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Unlinking access token when an account is deactivated or removed
Using SSO through an IdP currently links an access token to the Smartsheet account. When this account gets removed or deactivated (in Smartsheet) it retains this access token. If a new account is created, or the user changes email and a new account is auto provisioned, then the authentication tries to sign the user in to…
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SCIM Provisioning Issues
We're using AzureAD and are using an expression to map the value to urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department Expression: Join("-", "", CStr([departmentNumber]), [department]) Output Exampe: 00-Department Error: Failed to update User 'xxx@xxx.com' in customappsso; Error: StatusCode: BadRequest…
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SCC Multi-Tier: Intake and Summary in Parent workspace for Child
I am playing with various ways to set up the Parent Child provisioning. One thing I can't seem to get is to provision the Child Intake Sheet and Summary Sheet into the Parent Workspace. They instead stay at the original location in the Admin/Config Workspace. Ideally I want each child to have its own Intake and Summary…
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Connect Active directory for SSO clients to smartsheet for workflows
When workflows are created, we have to use a user table that is not Active Directory for lookups. Additionally, a webform if it had the cell connected to Active Directory, it would allow the user creating a request via a webform to find a user from the Active directory. the main reason for the request is that having to…
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Add weekly backup function to Control Center when provisioning new workspaces
Our team is developing a multi-tier solution that will have up to 600 individually provisioned workspaces that align to individual projects. We would like have the ability to enable backups during manual provisioning of new projects/workspaces in Control Center to ensure that all workspaces are backed up on a weekly basis.…
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Can we create new custom user roles in Smartsheet?
Does Smartsheet provide any facility to create custom roles and assign it to user using any REST API? Currently we are only able to assign Group Admin, System Admin or Resource viewer roles using /User endpoint. I also observe some roles such as owner, admin, editor, viewer or commenter. Does it also related to Smartsheet…
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User List Report for System Admins - "On Free Plan" column?
I am the System Admin on an Enterprise Plan with user auto provisioning enabled (it was enabled a year ago.) I just noticed that on the User list report generated in the Admin Center, there's a TRUE/FALSE column for "On Free Plan." Out of nearly 500 Enterprise Users, there are 9 unlicensed domain users who show 'TRUE' in…