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File Library - thoughts
Before File Library, we set up our workspaces by Department - for example our Graphics and Merchandising Department work together so the folders that belong to all of Merch and all of Graphics Team are in one Work Space. Now that we have File Library, this doesn't really make sense if I want to use it for example a Library…
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Help Article updates August 2025
Hello Community, We’ve published the following new content. New videos on these topics: How to create a custom welcome page in Create a custom welcome message or help page How to use Approvals in File Library in Approvals in file library How to use File Library in File Library overview How to create a Dashboard in…
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Dropbox File Connection
Would like to have connectivityand sync to mapped dropbox folders within the upload function of the sheet.
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Issue with File Preview in File Library, getting error Couldn't preview file you may be offline
Dear Team, I’ve recently encountered an issue while trying to preview a file in the File Library. The error message displayed is: "Couldn't preview file — you may be offline or have limited connectivity. Try downloading instead." The file in question is an Excel document with a size of only 60KB. While I am able to…
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How do you delete tags in File Library?
Hi all, I am trying to edit the tags that are being assigned to files in the File Library. When I add a new file to a file library ( I am the Workspace owner) it appears as though Smartsheet AI is adding tags to the file. I am finding that the AI is not quite there yet and the tags being added are just cluttering things up…
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Hide Rarely Used Workspaces!
I know this is not a 'new' idea as many have already complained about this, but please allow us to hide Workspaces that are rarely used. I am the company Admin and have set up a ton of Workspaces for others (before the User Subscription Model forced everyone to have a license) and now that I can't add a sheet to 'My…
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File library Approvals now available!
May 1, 2025 Hi Community, New feature alert! Finalize your project content faster with Approvals in file library. You can now kick off structured approval workflows to gather feedback and streamline reviews on your project files. It’s everything you love about proofing, built right into file library! Easily set up requests…
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Can files kept in File Library be "Published" to anyone with the link?
I have an automation email setup to request ad materials from customers via an update request and need to include our ad specs. Instead of attaching the ad specs to every single row on my sheet (one at a time), I can add a hyperlink to the email body and wanted to link it to the document/pdf kept in File Library, shared…
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File Library: Single File Sharing Now Available!
We’re excited to announce the release of single file sharing for file library! Users can now quickly and securely share individual files with anyone, whether they’re already a part of your Smartsheet account or not, without granting access to the entire workspace. Maintain project oversight and control of your critical…
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Folders within row attachments
Sometimes a job has many different types of documentation, it would be nice to not have everything all jumbled together just because it pertains to the same row (job). Organization within each Rows attachments.
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PICTURE GALLERY - is there a way?
Is there a way to accomplish something like this? Progress Photos that are better displayed vs. the Sheet File attachments?
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Ensure Backup Downloads Include Attachments
I recently went through a support engagement where our backups would not download, and the root cause turned out to be A) the backups were configured to include attachments, and B) there were either too many attachments or some attachments were too large. In the end, Support offered me these ideas: Configure the backups to…
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What template can i use to facilitate paperless employee files with tracking and alerts?
We currently have a paper solution/big bulky employee file. We are trying to move into a paperless solution, where we can not only track the basic documents for new hires and ongoing employees but for example when an employee is due to complete a module and or sign off on a policy. Is there any capabilities that anyone has…
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File Library improvements
HI Team, I have few suggestions for improvement to File Library. Folder hierarchical structure for better organization. currently I am using file naming convention i.e. Project Name_FIle name for distinguishing the files between projects, however if there is a possibility of folder creation, it will organize better.…
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How to get report to show up in sheets folder?
Hello all, I have a Smartsheet report that I can access from the home area or if I click the link directly. However, when I go to sheets, it is not showing up. In the second image, you can see there are no reports, only sheets. Is there a reason that the report is not showing up in the sheets folder? Does it take a few…
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Can we create a folder structure for storing project related files?
Hi, I'm looking for a way to organize project files (Word documents, images, etc.) within Smartsheet. I have tried using the file library and attachment options, but it seems they only store files at the workgroup level and no option to organize in a folder way. Is there a feature or workaround to create a folder structure…
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Help Article updates - November 2024
Hello Community, We’ve published the following new content: File library File library sharing permissions Get started with Smartsheet Pivot App Features of User Subscription Model vs Legacy Collaborator Model Determine the model your plan is on To view the entire catalog of help articles, visit the Help and Learning…
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Collections not available to enterprise user on multi year contract
Hello, Our organization is on a Enterprise multi-year contract that is not on the "new user licensing model". I am an EAP user and have lost access to Collections and File Library and I understand we will not receive any of the new updates unless we switch to the new user licensing plan. What is Smartsheet doing to provide…
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File library for workspaces now generally available!
Hi Community, We are excited to announce that file library for workspaces is now available! File library brings files into the context of work, making it simpler to find, reference, and collaborate on relevant content from anywhere, at any time. Designed to integrate with your work in Smartsheet, file library allows you to…