Product questions?
Ask it here! The community's got your back.

Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

When will a "quick view" for .HEIC images be available?
Many of our team members have iPhones and the new photo format apple is pushing is .HEIC. When we upload their photos to the attachment line they are not able to be clicked on and viewed the way a JPEG is. Seeing that this a new direction in photo formatting, when can we expect a "quick view" the way we have with JPEG…
Smartsheet pricing - business plan - complain
Hi - can anyone help me understand the price for business plan as on internet we have $25Per User/Month*When billed annually and in the quote sent by Smartsheet representative the price is $32,50 Per User/Month (billed annual). The only condition on net for this price is if billed annual and I required billed annual with…
Predecessors
All - please see the screenshot - I don't see-can't get to the Predecessor option it doesn't give me that as an option? What am I missing??
Can users just disappear from Smartsheet?
We've had this on several occasions where a user with a licence was suddenly "deleted", meaning that all of their folders disappeared as well. This is very strange and we don't understand if it's an internal issue or if this has anything to do with Smartsheet? Did this happen anywhere else? Thanks.
Is there a way to track project baselines?
Hello, I found this link in the forums (https://community.smartsheet.com/discussion/59066/baseline-a-project-schedule) but It didn´t really answer my question. I want to create a project baseline that can track and compare the baseline agaisnt the current process of the project.
Why does my form and corresponding worksheet NOT provide the same functionality?
I have created a form to provide my users for adding items to a sheet. One of the fields is required and is a dropdown that I have also chosen allow non-dropdown write-in values. It works fine in direct sheet access. However, the form does NOT allow non-dropdown write-in values. Is this possible? Thank you.
Approval Requests being sent to people not included in workflow!
Please help! I have set up an approval workflow for funding requests and set up the condition that, depending on which College is selected, only the Directors and Dean's of those Colleges are being requested for approval. But, what is happening instead is that once the Project Manager approves (Sonja), ALL of the directors…
Update task status to complete if multiple column check boxes are checked
I'm hoping someone can help me. I keep getting an error when trying to configure a formula to update my status column when all column check boxes are checked. I tried this: =IF([SS]@row = 1, IF([BH]@row = 1, IF([CHC]@row= 1, IF([Musculo]@row = 1, IF([OPH]@row = 1, IF([WH]@row = 1 "Complete"))))) And this =IF(([SS]@row=1) +…
Survey Assist
Hi all, With the end user selecting the market I would like to see the list of clinics and lead providers narrow down based upon the previous selection of Market. So if I select Corpus I only see the Corpus clinics. Is there a way to get this done? I'm new to Smartsheets Thanks in Advance…
Linking Sheets, Rows, and Cells for updates
Hello, Essentially what I am looking to accomplish is creating a workflow between a manager and his team around assigning files via a Master Template and the rows within the Master File being copied to each employees unique Individual Template for them to track their own files and leave comments on each file. I then want…

Popular Tags

Trending in Smartsheet Basics

Filtering out Status based on two criteria - Not working!
Hi, I'm at a loss and could use some guidance please! I'm running a report from my project plan to see Customer Tasks Statues by Phase if status is not "Complete" or "Not Required". The Complete status don't show but the "Not Required" do. I have tried all the options (Is not blank, Is not equal to, does not contain, is…
Percent showing up in thousands
Hello, why is my 32 showing 3,200% instead of 32%
Autopopulate an email address with each new row
Hello, Community! I am trying to set up an automation that adds a specific email address to a field with the creation of each new row. It should be very straightforward but does not seem to work consistently. Trigger - when a row is added Condition - if a specific contact info field is blank {{Notify XYZ}} Action - assign…

Help shape the future of Smartsheet.
Share your ideas and feature requests.

Watch video

Smartsheet Basics

Discussion List

Categories

Popular Tags