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Web Version Loads The Same Sheet
Hello, With the new update I'm experiencing an issue I didn't have before. I use Smartsheet web version because I typically work with 20-30 tabs open and it makes it easier to use than the app. Since this new update, every day when I open my laptop I am prompted to log in (as usual), but when the sheets load they all open…
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Unlicensed Users cannot enter data in the sheet, when they could before the changes
I have tried to set them as Edit - can share, Edit - cannot share, and commenter and nothing works, they cannot add data to the sheet. Does anyone have a solution?
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Maximum cell limit/rows in a sheet
Hi, I know the maximum number of cells in a sheet is 500,000 cells in any combination of columns/rows. My question is does anyone know what happens if the sheet has hit its limit and people still continue to submit data via forms? Does it just not capture the data anymore? Is there any advance notification/warning to the…
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Approval Request Automation: Need User to Fill Out Fields
Hello, I'm trying to create an Approval Request automation, but I need the following actions: When approved: for user to type out their name When declined: for used to type out a reason I'm able to select the columns I want the information to be populated in on the automation, but it shows an error message. Is there no way…
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How to Preserve INDEX Formula Data When Archiving Row?
The Issue My project-specific metadata sheets use INDEX/MATCH formulas that reference the Intake sheet using a Project ID. When the automation archives rows from the Intake sheet, these formulas break because they can no longer locate the source data. Example formula: =INDEX({Project Intake Name}, MATCH([Project ID 1]@row,…
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How do I add horizontal lines to a stack chart for my Dashboard?
I need to add 2 horizontal lines to my stack chart to show when we have over allocated for our resources and where our average is. Does anyone know how to make this happen in a Smartsheet dashboard?
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2 of 5 automation workflows in a SMartSheet randomly stopped performing?
Two of my five automation workflows appear to have just randomly stopped performing on April 9, 2026. All others, which would/are performing as normal and would be functioning alongside the other workflows, are functional and appear to be untouched by this 'bug'. Help I've tried all that I can think of.
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Reporting by month
Hello! I'm creating a reporting dashboard from a Smartsheet that tracks all incoming project types and I'm hoping to report a breakdown of the number of projects that are due each month. Is this possible with a particular formula? I'm coming up with a lot of errors. Thank you!
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Structure for a worksheet with many columns
Hello, I am fairly new to Smartsheet. I am trying to create a worksheet for projects (1 row per project). My pain point is that I have too many columns for each project (info, timelines, vendors, contacts). My initial thought is to create separate sheets for each of the categories (master list, info, milestones, vendors,…
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[Critical Error] Owner of the sheet can't edit despite having a Business Plan Member seat
Hi, I’m the Owner of several sheets, but I’m currently being treated as a "Viewer" and cannot edit anything. The Issue: Even though my Seat type is correctly set to "Member (Paid)" (as shown in the attached screenshot), I have no editing rights. System Error: On the User Management page, multiple error messages saying "We…
