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Form Submission Error Message
Hi Everyone, I have a form that I created which has been working just fine until I had a user notify me that they were getting this error message: I had them refresh and try again but he kept receiving this message. I then also submitted a Test form and that worked fine (although took a while to refresh on the sheet). Does…
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Update Requests
Hi everyone, In my Supplier Complaint Tracker, we have a situation where it is one supplier, but 3 different non-conforming material complaints. I have those broken up into 3 rows but it is the same supplier. Is there a way to send an update request to one supplier for all 3 complaints at the same time? Thanks in advance,…
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Row update request
I have been working with the Quality Techs to use the row request an update for outside suppliers. One the techs told me he sent a couple of requests, but they are not showing up on the request log for that row. I believe I was told that they should show up even if they are outside the company. Any ideas on why they would…
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Automation unknown defect with Move Lines
Hello, please help us to understand where process is broken We have a very straightforward automation process Sheet 0 (“0 -QA& Exception check”) – source sheet The only “Move” workflow: Trigger: When rows are changed When a Cell [Milestone L2] changes to “6.1M - MED approved for shipment, Ready for EY action” Run workflow:…
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Multiple emails sent for same automation flow
Hello all, I wonder if any of you have created an automation workflow that sends the same alert multiple times. I have two people who are getting four emails every time the automation is triggered. I have changed the workflow to alert me, but I only get one email when triggered, so I am not sure why two different people…
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Contact List matching
Hi, I have been struggling for awhile that the contact list in a sheet, including automation, doesn't sync with My Smartsheet Contact list…how do I edit the contact list in a sheet? TY
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when the original owner of a workspace leaves
My company is new to Smartsheet - we have been using it for about 2 months. The person who initially set it all up for us has since left the company and his account has been deleted from smartsheet. However as his name is still present at the top of the workspaces I guess that means he is still the listed owner of the…
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Auto messaging
Hi All I have created a support request form and sheet to allow functions to request support from my team. When a request comes in, it is assigned a unique support ID number. I then assign the request to a member of the team vias drop down. I have added an automation to message the requester when a team member has been…
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Adding a last comment column into a sheet
Is there a way to add a column that updates with the last comment entered into the conversations from that row? For example: If I entered notes from a call that I had with a client "conversation went well, will follow up" that note would populate into a column on that same row labeled last comment or update. This would…
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Renaming a sheet report or dashboard
I have existing sheets, reports and dashboards I would like to rename. I am going into the sheet etc. selecting file, rename, renaming and then clicking out of the name box. it appears to have worked. However, when I go back to browse the file reverted back to the previous name. I'm not sure what I am doing wrong.
