Product questions?
Ask it here! The community's got your back.

Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Autosave - Sheets
How can i set the sheet to autosave like it does in excel.? It doesn't seem to do that and i have to save each time.
Can I have a form create new sheets with each submission?
Hello! I am trying to create a form that everyone on my team can use to gather contact information from clients. The preference would be for each form submission to create a new sheet since each one would be for a different client. We found that Microsoft Forms will allow us to do this, but it doesn't look as polished. Can…
Why did my automation suddenly quit working after years with no problems?
I have a workflow that changes the value in 2 columns when an attachment is either added to an existing row or included in a new row. We have used this workflow for years, and about a month ago it ceased to work. I duplicated the workflow and deleted the old one. The new one worked for a couple of weeks and then it ceased…
Has anyone else had issues with the new Contact Support chat box?
I clicked "Contact Support" and a blank chat box appeared. I could not see any text I entered. When I clicked "Download transcript", I could see the text and apparently someone had responded but I could not see it. Furthermore, after clicking to download the transcript, the chat box disappeared and I had to close to enter…
Form timeout errors
Hello, We have a Smartsheet Form that our teammates fill out & add attachments for invoice processing. The form does have conditional logic in it to cover various scenarios. The issue that we've had for a while, is occasionally teammates will get the error when submitting the form . We weren't able to submit your form…
Data from a web form stored in an existing row
Hello there! I have a question I am struggling with. I have a worflow where the team members create registers of Vendors as a 1st step. Next step, Vendors need to fill-out a non-conflict of interest declaration. I need this incoming data to be stored at the same row created by the team, without the need to combine two…
Critical Path visibility in Grid view
I see multiple items regarding access to a critical path function…why has this not been generated by Smartsheet yet? This is not rocket science, and every other serious scheduling software app has it…just allow us to determine in a function whether or not that row is included in the critical path…and filtering is not a…
File menu is missing
The file menu is missing along with other toolbars in my Smartsheet. How do I restore this?
Is it possible to send emails to form submitters?
I have a public facing form and was looking to provide an automated response to the form submitter, but the submitter is not part of our organization/part of contact list. I would like to use the e-mail address they provide to send an answer. Hopefully with the document attachment that is created automatically through…
Able to swtich views in a published version?
I have published a calendar in the past and end users could switch from calendar view to grid view. Has that option been taken away or do I need to re-save it in a new format? I am missing what I circled in the blue.

Popular Tags

Upcoming Events

Brandfolder Collaborator User Guide
Get ready to seamlessly upload and organize content within your Brandfolder! This on-demand session is designed to help you become a confident contributor and collaborator, ensuring your team has the right assets at the right time. What You’ll Learn: Maximize Features in the Asset Modal: Learn to navigate the asset modal,…
Brandfolder Admin User Training
Managing digital assets doesn’t have to be complicated. Join us for this two-part, on-demand webinar series designed to give Brandfolder administrators the confidence and skills to create smooth, efficient workflows. Whether you’re just getting started or ready to optimize your setup, these sessions will help you unlock…
Smartsheet Customer Success Onboarding (Japan)
Smartsheet カスタマーサクセスオンボーディングは、Smartsheet についての基本を学びたい方向けに毎週開催しているインストラクター主導のトレーニングコースです。ウェビナーは、始めるための基本、共同作業、およびさまざまな方法での作業の視覚化の基本など、Smartsheet のご利用を開始するために必要なすべてを網羅しています。
Visualize Project Data with Smartsheet Dashboards
Create a dashboard that is collaborative, informative, and easily customized. In this webinar, you'll learn how to: Add and edit each widget type Surface real-time data from sheets and reports Share dashboards with collaborators Insert live, actionable content like videos, forms, and more
Create Real-Time Data Summaries with Smartsheet Reports
Learn how to report on your work at every level with: Sheet Summaries to define, organize, and understand sheet data Reports to consolidate rows from multiple sheets into a single view Roll-up metrics by grouping and summarizing report data

Trending in Smartsheet Basics

How to Highlight Duplicates in submit new hold Smartsheet (Identify Duplicates)
Hello,,,, I want to add a feature to Smartsheet, when a team member uploads an order in the smartsheet through the (Submit New Hold Items form) , if the order has already been uploaded previously, a legend should appear indicating this so that the order is not duplicated.
Contact List showing as a text only
It happened suddenly. It was working last week. I'm using Index Collect to pull a contact as cross sheet reference. But today, I did not see that working well. Usually it has circle beside my name, suddenly it vanishes, and it just contains text. I'm using those other columns to be sent notification, and it doesn't work…
Chart widget is broken on published dashboards
I'm running into an issue where chart widgets fail to display on published dashboards: The dashboard is published as "Read only - Full" with access control set to "Only available to users on the same Smartsheet plan" (to limit dashboard access to our org). As you can see, the metric widget displays summary data correctly,…

Help shape the future of Smartsheet.
Share your ideas and feature requests.

Watch video<

Smartsheet Basics

Discussion List

Categories

Popular Tags