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Corrected Dynamic View Link-Action:
It appears that a Ghost notification is being triggered that includes a link to a Dynamic View that has been deleted. How can we stop this notification from sending? The subject line of the email is: Subject: Corrected Dynamic View Link-Action: New Regional Path to Schoolwide Event Request, , CA
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Unable to delete old data
Hi My Smartsheet Business account was inactive for 3-4 months; but now when it's active again, I do not have the permission to delete my old data (I tried deleting a single item like a sheet but it didn't work). Some facts: All the old data was created by me only. There is no other person in my Smartsheet account. I never…
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Show empty lanes in timeline view of report
Hi, I am running timelines on a master sheet for high level tracking of a few different things. Rather than adjusting the timeline settings to get each view needed, I’ve created a set of reports set to timeline that are permanently grouped and filtered as needed. I want to use the “Show empty lanes” option under Group in…
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Smartsheet Admin Center
Hello, I unshared a user from all of our sheets about a month ago through the Admin Center. At one point, this user had Admin access on many sheets. When I run the User Report, the user is still showing as Admin or Viewer on sheets they were unshared from. I’ve manually checked several of these sheets and confirmed they…
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SmartSheets Changing Date Format (UK to US) in some emails?
We are UK based and use the Day/Month Date Format (i.e 09/02/2026 - 9th of Feb 2026) In some, but not all, of the "Send.." rows email, the date format changes to the American version (02/09/2026). Is there any way to stop this happening?
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GEO code on photo attachments
Is there a way to keep the GEO coding on a photo attachment. We have photos that will be attached to a Smartsheet. When the document is submitted the office staff are going to need to download the photo and upload to a Government site that requires the photo be GEO coded.
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Automation Not Working?
Hello, I have an approval path for update requests. It starts with a form, and it currently isn't being received after being handed off by the PCM. So, starting on page 3, the Area Director isn't receiving the update request. I have myself filled in for most of the steps which will be changed once I get this sorted, but…
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Data deleted in error earlier today, can I get it back? (Undo button not active)
Earlier today it looks like several columns of data had the "clear contents" action taken in error. Is there a way to get that back other than using the snapshot feature and manually adding it back to a sheet with conditional formatting etc.? thanks in advance for taking a look1
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Changes to license requirements for Editing
I have hundreds of hours in building sheets that link multiple teams. This was all done on the premise that we wouldn't need 100s of licenses for simple cell updates. All of a sudden I am getting bombarded by users saying they cant edit only to find out we now need licenses? I love the Smartsheet core product but this has…
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Add email address to Workflow
First of all, I use Smartsheet Gov. I have the following workflow set-up. I wish to add another component to it, but I am not sure how to do it. In addition to the date being recorded as shown, I also want an email sent to a specific address. Oh, and I also need to have the Trigger set so it ONLY works when today's date is…
