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Name changes
Hello I would like to know how people are dealing with name changes in smartsheets Any feedback would be great.
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Can anyone assist with Asset Ownership in the monthly instance?
I am putting this out there, as no one at Smartsheet can seem to get this figured out for me. We moved from an annual license to a monthly license. We had to move all of our assets ourselves to the new instance of Smartsheet. In the new monthly instance, we only have one person, the first person other than myself, who can…
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Pulling Data from SmartSheet into macro-enabled Excel?
Hello, I am new to SmartSheet and have been working on a project. Currently, the data I am working with is entered through a form by users and inputted from there into a SmartSheet. The data I am working with is free-text text boxes (so things like comments, etc.) and I was tasked with coming up with a way to sort through…
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Restrictions on "Clear Cells" automation?
I want to set up a rule to have a cell contents cleared when the completed date is filled in another cell. I have used similar automation in the past, but when I try this time is does not give me the column of the cell I want to clear as an option to choose when setting up the rule. Are there restrictions on the cell type…
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Can't find sheets assigned to new user
hello, Personnel changes. Need to move assets from current user to his/her replacement. 1- Created new user 2- Transferred owner permissions and owned groups to new user 3- Deactivated old user On new user profile, i run "Sheet access report" and see the 2 sheets he/she has inherited. The new user cannot see these nor i…
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Product and Implementation Training Durations?
Hi Community! I found an article that we have 60 days to complete the exam once purchased, but I am unable to find a list of the durations for each of the training paths. For example, the core product training has 15 modules, some are 2hrs, some are 30mins, but I have to click through each of the 15 to then add together…
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Is it possible to figure out which sheet an automated message came from?
Hi all, I have built some rubrics that automatically inform students whether or not they have met the criteria for a badge award. "Yes" gets one email, "No" gets another. The problem is that I cannot find the workflow I set up (it was a while back), and I have to change the wording of the notification. The sheet itself is…
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HELP! How do I move a form from one Smartsheet to another?
Unfortunately I've created a form against the wrong smartsheet and it took hrs to make, this has then messed up the form its against. Is there an easy way of copying it into another smartsheet and then deleting the form against the wrong sheet?
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Pre-populate user form
Hello, I have created a single service form to streamline the process of following up with the service team to obtain updates and status information. Instead of creating a new form for each project claim, my goal is to have this one form automatically populate the following fields based on the corresponding row/project…
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Can you import contacts names that have accents or different characters?
Our account is global and several of our users have set up their Personal Settings to reflect their regional language. A few have encountered issues with importing their contact list when accents are included in the name. Are accents not supported by the application when importing?