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Unable to save
When sorting the active sheet and then clicking save. I received a sorry having trouble reaching Smartsheet right now.
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Approval Automation
Hi, What is the most efficient way to set up an approval automation for 30+ approvers? For example, I am building a Travel Request form, which requires approval from managers across numerous departments (over 30 departments, one manager for each department). Do I have to manually input each of these managers as an…
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Blank rows added after a new entry is created through form, why?
Why is it that it keeps occurring to me that when I get a new row of information (populated by a form) about 10 additional BLANK rows get instantly added on my main sheet? I have to keep deleting this manually and it's just adding a ton of manual work. Any explanations, solutions to this?
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Unable to increase/decrease decimals in Sheet Summary Report (using AVG summary)
In the individual sheets, we are able to decrease the decimal in the summary fields, but when we pull together a bunch of sheets and then use the Summarize feature to get the overall average, we can't control the number of decimals. For example, we have a "Minutes per Case" sheet summary field across a ton of sheets that…
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Is there a way to sort a report based on the summarized row data?
I'm trying to aggregate our team data by state. We have sheets created by year, which track each of our completed transactions, including the location of the transaction. I created a report to then group transactions by which state they were completed in, and have the report sum the SF and Total Consideration (see…
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Form Responses Save as Draft Only on Mobile?
I use the Smartsheet mobile app on my iPhone and whenever I scan a QR code or click a link to a Smartsheet form, it’ll open within the mobile app. A few months ago, I noticed a new feature on the mobile app where my form responses would auto-save as a draft, allowing me to leave the form and return to it later to pick up…
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Has the report grouping functionality changed to allow more than 2500 lines?
Hello, We have some regular reports that we pull data from that are grouped and have over 2500 lines. These reports have always hidden the lines because grouped reports can't show more than 2500 lines. As of this morning I noticed that now my grouped reports have multiple pages at the bottom and I can see the lines within…
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Product Portfolio Roadmap
Hello, I am looking to create a product roadmap with multiple products, like the example in the smartsheet article (https://www.smartsheet.com/content/product-roadmap-templates?srsltid=AfmBOooTN8xDXu3NfP8NF_sVzeZwSxnvT3nQp9F1FOrH-UhZ93uRI1TD) I have a sheet that has Description, product (Product A, Product B, Product C,…
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Strange copy paste issue
I'm having an issue with CTRL+C / CTRL+V but only in Smartsheet. Basically, I can copy/paste anywhere on my system but recently Smartsheet has stopped taking the CTRL+V. If I restart the app, it'll take one or maybe two, but then it continues to paste a previously copied item. The strangest part is when I go to notepad or…
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Contact number for account rep issue
I would like to speak to a supervisory person regarding my account rep but of course there is no number to just call and talk to a person. My account rep is the problem so he is gatekeeping his supervisors contact info. Can anyone guide me in the right direction?