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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Copy and Paste Not Working
I cannot seem to find a reason but certain sheets and/or days the Ctrl+C/Ctrl + V will not work in SmartSheet. Only sometimes will it work if I right click and select Paste. It is especially frustrating when it won't let me paste a URL in the attachment pop-up since there is not the ability to right click and select paste.…
Copy/Paste
Is anyone having issues with copy/paste within Smartsheet.
Team Member Unable to Recieve Notifications
Hello everyone, I have a teammate who does not get any notifications from Smartsheets within her inbox and it's beginning to impact her productivity. I wanted to ask this community for help because I'm at a loss. Here are things we've checked/done so far: Checked Spam folder and her inbox filters Confirmed that she has…
Using a Summary Sheet?
Hello, I currently have a sheet that has the following columns: Primary, Address, Tenant, (Other columns)… Task1, Task1 vendor, Task1 Fee, Task1 paid via, Task2, Task2 vendor, Task2 Fee, Task2 paid via, Task3, Task3 vendor, Task3 Fee, Task3 paid via,…Task7, Task7 vendor, Task7 Fee, Task7 paid via. I'd like to copy the rows…
Automation Not Triggering When Checkbox is Checked via Formula
Hi Smartsheet Community, I'm running into an issue with an automation that doesn't seem to be triggering as expected, and I’d appreciate any guidance. Setup: I have a sheet where a checkbox column is controlled by a formula. The formula is referencing two separate sheets and is used to identify duplicated names. When a…
"Alert Someone" Automation Workflow not always sending from Triggering User
Hello! I have a series of "Alert Someone" automation workflows setup in my sheet. Each one is triggered by a data entry in a specific field. The workflow is setup so the Message is sent from the Triggering User. Here's the kicker…..sometimes it works. We are seeing that sometimes the Message comes through from the…
How to give weightage to major milestones
Hi Team, I want to give weightage to specific major milestone as the current one is showing inappropriate % completion rates i.e. show way too high vs realistic one
Can a Column Link configuration add new rows to a Target sheet?
With the new Column Links feature, is there a way to set it so that when a new row is added to the Source sheet, a new row is also added to the Target sheet? This is currently available in DataMesh, but I did not see an option in the Column Links configurator. If I missed an FAQ or a similar call out about this in the…
Admin access to all workspaces?
I'm a new Admin for our company's Smartsheet app but I can't see any of the workspaces already created. Is there a setting to allow this or does everybody have to explicitly share each one with me?
Wrap Text in Reports
How can you get a text to wrap in a report?

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Can i create form to edit existing data
Hi, I am trying to work out if smartsheet is able to create a form to edit existing data , i have a project looking after around 900 stores with constantly moving and updated items within the stores i wanted to know if a i had a specific data source "Store ID number" for example, that when you enter the store ID it pulls…
I'm having trouble creating and managing forms on a trial license
I am trying to demo some things for my new company and convince them to get some Business plan licenses. When trying to create a form I'm getting the "Sorry, we're having trouble reaching Smartsheet right now" error message. According to the FAQs, I should be able to create a form, I just can't publish it - meaning only I…
Attachments not included in email alerts (automation)
Is anyone else experiencing this issue? When I set up an automation to alert someone by email and choose the “link to sheet and specific fields” option, I do make sure to include the attachment field in the selected fields. However, even though the row has an attachment, it doesn’t carry over into the email. That said,…

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