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Critical path & parent rows
I have a parent row (e.g. Testing) where the children (e.g. test 1, test 2, test 3,...) are performed in parallel & have the same finish date, so I often link the successor task(s) to the one parent row vs. each individual test task rows. Sadly, my critical path stops at the successor task when the predecessor is a parent…
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implementation of Single Sign-On
We've been requesting a meeting for the past month to discuss the implementation of Single Sign-On. We'd like to schedule a 30-minute session. When will you be able to accommodate our request
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We completed an account consolidation/merge. Users are reporting lost access to historical sheets?
We completed the consolidation steps (send invite to other system admin), but it appears that only some of the sheets that existed before have moved over. It has been over 24 hrs. I have not been able to find information on this and we are struggling to find our missing files which are critical for our clients. SOS!
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Limitations with the custom message sent to the same user - Maximum repetitions allowed is only 6nos
The screenshots here shows the two scenarios that a recipient receives when a workflow is triggered from the Smartsheets Scenarios-1: The body message is not shown to the recipient if their name repeats more than 6 times/row items in the Smartsheet Grid. Scenario-2: The body message is shown to the recipient if their name…
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Trying to share a sheet
I'm trying to share my sheet with a user but get this message - "This sheet cannot be shared at this time". I have admin role and not sure why I'm getting this error
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Card View Field Inputs
Hey!!! I am needing to add more then 9 fields to a card in order to tracker our projects thoroughly to report to our customer. Is this something smartsheets can help with? I ahve a meeting with them next week, but thought if I could figure something out in the meantime, I could go ahead introduce this to my production…
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control center components
can you please help me understand the difference between intake sheet, summary sheet, meta-data sheet, profile data within the control center? I went through the documentation but unfortunately, it didn't help. Any help is appreciated.
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Phone Support for Smartsheet?
How can you talk to a live person about an issue? I have entered a support case, but all I'm receiving is standardized, canned, answers. It's like they aren't even reading the issues that I'm having. This is terrible customer support. I don't even want to use this software anymore.
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Ipad attachment problem
Users have been having a problem since yesterday, when uploading attachments from Ipad, they show up in the wrong rows or attach to the sheet rather than the rows, even though nothing has changed in the way they upload attachments. I've told the users to keep a close eye when they upload attachments to make sure they…
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Update a Report Filter Automatically
I have several reports that are based on accounts and task completion. The filter that I have been using for "At Risk" tasks is Date > 1/1/24. However, I am going to want to move it to Date 4/1/24. Instead of updating my filter on every report for every account, is there a way to automate this task?