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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Billing Error
I am typically billed the exact same amount on the same day every month. I noticed an additional Smartsheet charge on my credit card statement that I cannot identify. The charge is not shown under my account details on smartsheet. I've tried to submit a request for support online, but my case number isn't found anywhere &…
Cannot view smartsheet
I have a free license via my company Alaska Airlines but when a document is shared, I can see that it was shared with me but when I click on the document to view, it is blank
Editing rows using forms or some other android UI
I'm a freelancer, and I want to use smartsheet to schedule jobs and do basic accounting. I have a 'new job' form to create a row with customer and job info. I need a way to then add more data to that same row later, once the job is completed (total price, material cost, etc). Is there a way to do this with a…
Global Report - Change filter permission
I have a Program Report (dynamic report) where I would like a user to be able to change the filters. They are the owner and admin of this report; however, they are only editor in the source sheet that makes up this report. They seem to be having issues changing the filters. Do they also need to be admin to the source…
System telling that I've reached the sheets limit for my plan when I have't used any of them yet
I am asked to Upgrade because I've "reached the sheets limit for my plan". I have a trial plan and I have NOT use any sheet yet. My Workspace is empty.
how to download a complete list of users by workspace?
Hi, I’m looking for guidance on how to download a complete list of users by workspace, including the type of permissions each user has. Is there a built-in feature or a recommended method to extract this information efficiently?
Requirement Document and Auto-numbering
Hi all, I'm trying to solve for a few things with a Business Requirements sheet. Auto-numbering of High Level and Detailed Requirements Association of High Level Requirements to Detailed Requirements Adds, Deletes, Changes. Example - A Detailed Requirement could be moved from one High Level Requirement to another. Example:…
Sheet Summary Report - Indent Function
HI , I used Smartsheet report tool to merge two sheets with common column names. Both sheets have their own indent function. I am able to create a indent on this report, but not able to save it. Every time the report refresh, the indent gets removed off. Not sure what's causing this issue. Can some one help me with this?
Record a date automation isn't working
I set up the automation below, and it's not working. When I change the status of a row to complete, nothing happens. If I go into the automation manager and select "run" or "test" the completion date column fills in with today's date. What am I doing wrong? This should be straight-forward. I've tried building this…
How to cancel subscription of smartsheet.
As an admin i only see payment details and receipts, there is no option for cancelling the subscription can anyone help regarding the same?

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RACI Template
Is there a RACI template that Smartsheets already has or does anyone have any suggestions?
Sending a Notification not Working
I am still new to Smartsheet and I am trying to add automation to send a notification to a email account but it is not working. I have no restrictions on the project . Can someone help.
Is there a way to do an export of the automation workflows?
We have over 20 automation workflows setup on a worksheet. Is there a way to do an extract of these workflows to review rather than going one by one?

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