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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Inconsistently updating Latest Comment Column
New conversations sometimes immediately populate to the Latest Comment column. Other times I need to save & refresh browser which works inconsistently. My last resort fix is to copy the new conversation, delete the original and then save a new conversation which then updates to the Latest Comment column. Anyone else run…
Is there a process map available for all existing workspaces and tables (in use)?
Is there a process map available for all existing workspaces and tables (in use)?
Smartsheet Form QR Code
I created a QR Code using a Smartsheet Form URL; however, the QR Code takes me to a Smartsheet sign-up page instead of the form. I tested this with several QR Code generators. Any idea of what's happening here?
Report or Dashboard?
I have information in different sheets that are listed on this excel file. I want to replicate the excel file in Smartsheets, how do I do this? Would I be able to change colors? Would I be able to enter blank fields to type into?
Account payment past due but can't sign in to pay on admin account, no contact from support number p
Admin tried to sign into account and is not about to access to sign in to go to billing to pay and no other supports have been able to get ahold of
Formula help within a Sheet
Hello - we are having problems adjusting a formula to include additional details. The formula is being used on a sheet for a project checklist. The parent formula shows the overall status of child tasks - if they are all "Completed" then the formula should say "Completed", if they all say "Not Started" then the formula…
Link correct data to dashboard when using template
This discussion was created from comments split from: How do I link data in my Marketing Shared Services dashboard?.
How can I add a reference sheet to this formula - I have build another sheet that I want to add up
Smartsheet contact list and form
I am trying to create a smartsheet that will send a form to the emails I have listed in the sheet and collect addresses from the form. I created a contact list and added it to the form, but when the form is submitted the information collected it is creating a new row rather than adding the information to the row the…
Users losing confidence in filters
We've had situations where filters go kerflooey and don't show all rows meeting the filter criteria when multiple people are in the tracker at the same time and using different (shared) filters as well as their own. Is this a known issue? They've all decided to go into the smartsheet one at-a-time to slice and dice, which…

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Date in Column Properties
Hello- Is there an alternative way to select the year if I use the Date in Column Properties? I'm having issue because when I want to choose year 2021, I need to click the left arrow multiple times just to reach the year I want. Is there a more efficient method to navigate to earlier years? Thanks
Why doesn't Automation Workflow, "Assigned To has been changed", work correctly?
Hi all, I would appreciate another set of eyes to review my workflow please. Here's the automation: I get the email, but it shows exactly how it is written above (yellow highlight). I was expecting it to show the name of sheet. I thought this was working correctly at one point but can't say for sure. I can't find any notes…
Update requests for multiple people, same row.
If 3 people receive an update request for the same row, will the update request disappear once the first person updates the applicable row? It does not appear that this is the case, but wondering if it should be?

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