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Important update for Free plan users regarding table view
UPDATE AS OF SEPTEMBER 15, 2025: The below-mentioned changes are now in effect for users in the Free plan. — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — Hello Smartsheet Community, We’re excited to share an update that brings you a more modern and collaborative way to work in Smartsheet—table view. Built…
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How to Create a Basic Smartsheet Dashboard for Project Tracking as a Beginner?
Hi Smartsheet Community, I’m new to Smartsheet and want to create a simple dashboard to track a small project (~15 tasks). I’m struggling to set it up effectively. Setup: Smartsheet Free Plan, basic sheet with tasks, assignees, and deadlines. Steps Tried: Added a dashboard from the Solution Center; layout feels cluttered.…
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Can Free Users add or edit records via the details pane of a Dynamic View?
Perhaps I've set my Dynamic Views up incorrectly, but it doesn't seem that our free users are able to add or edit records via the Dynamic View. Am I missing something?
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Gantt Timescale Settings Global Option
Problem: Our project has stakeholders who use free accounts and utilise the Gantt view. They can’t edit the view settings so it currently opens for them in 2023 (start date of project) and also does not show the year so it can cause confusion and annoyance. Solution: It would be great to have an option, in the Gantt…
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Is there a comparison of the Free license vs a Paid license on an enterprise account.
I'm always being asked questions as what is included on the free tier vs the license tier. It would be great to have a comparison features chart to reference that was up to date. Maybe there is one or someone has made one.
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Free plan turned into view only
Hi SmartSheet community members. So I started using Smartsheet with very basic features. One sheet only with extremely basic features. Shared it with only one editor. Then after 30 days, by sheet turned into view-only mode. And there is nowhere on the app to select free plan as my features are basic and I only have one…
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Getting error 414 Request-URI Too Long when creating a free User Account
One of my co-workers keeps getting the above error when trying to create a free Smartsheet user account. I didn't find this when searching the community. Any assistance or guidance is greatly appreciated. Thanks!
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Is the Smartsheet free tier going away or becoming more restrictive?
My office has a handful of paid licenses that we uses to manage projects in Smartsheet. We rely on the free tiered users to be able to access/update certain components of a project. There's been a rumor that the free access will soon be removed or the capabilities of free users will be greatly reduced. Can anyone confirm?
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Free plan...
I am currently on the Business plan. As the ‘Owner’ I intend to create a smartsheet which I want stakeholders to have “commenter” permission level on, so they can write comments. The stakeholders are currently on the free plan - and they are getting a “5 days left” message. My understanding is that after the 5 days expire,…
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Who can create new sheets
I wanted to confirm. As the only licensed user at my organization, I will need to create and then share sheets with all other users here? They can edit and add to a sheet but cannot make a new one themselves? Including they cannot copy to new a template? EDIT( to clarify we have a business level account)
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License of BSA Troop 380
Is there a non-profit or free use for a non-profit so we can use Smartsheets to allow scoutmasters to track the progress of scout tasks? We have the capability in Troop Master but it is not customizable. Gerry Mecca
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Impossible to fill a form - paid plans problem
Good morning, I recently changed the owner of our paid plans but, since then if someone try to fill the form, receive an error message: "Sorry, you cannot access this form because it was published as part of a free or trial account" We obviously have a currently valid paid plans "Business". What's happened? Thank in…
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User List Report for System Admins - "On Free Plan" column?
I am the System Admin on an Enterprise Plan with user auto provisioning enabled (it was enabled a year ago.) I just noticed that on the User list report generated in the Admin Center, there's a TRUE/FALSE column for "On Free Plan." Out of nearly 500 Enterprise Users, there are 9 unlicensed domain users who show 'TRUE' in…
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New user forced to start trial before they could edit sheet
An employee created a smartsheet account to view and edit a vendor smartsheet. He was not able to edit until he clicked try for 30 days? I can not go back and see if his share permissions have changed since agreeing to start trial but is currently listed as editor. How can I know if user needs license to edit content…
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Should collaborator's have a license to edit my Sheet?
Hi everyone, I'm a new user and currently building an information system with Smartsheet. I have read the Plan but want to make sure with this question. Question : With Pro Plan (current), is not enough to run such a system (description below), isn't ? If i upgrade to Business, is it enough ? Description : With Pro Plan…
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Free User - Switch which sheets are editable
Hi folks, New user here, and loving Smartsheet for the most part. My free trial just ended and I had a bunch of sheets created. I knew I would only have access to two (editable) once the trial ended. Does anyone know if you can switch which sheets are editable? I accidentally made one editable when I shouldn't have, and…