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Syncing Smartsheet schedule and Resource Management
Y'all I've switched on the Resource Management module but schedule tasks and assignments are not being synced across to the RM module. Is there anything I need to do in the RM module to have this done? Thanks. Nyasha.
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Actions Button for Slack Integration
I am recently working on a workflow while utilising the slack integrations, particularly with notifications. However, I have seen that there can be actions set as part of the slack notifications on the smartsheet site (more specifically action requests (decline or approve)), but there is no indication this process can be…
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Dynamic View Comment Emails
We use Dynamic View for our sales force and customer service reps. They each have their own respective view that is connected back to the main sheet. Our design department uses the main sheet to process incoming requests via a form. We have run into an issue with links in automated emails using the…
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Checkbox not appearing Dynamic View
I have a checkbox that for whatever reason is not showing up in a view. The field is not restricted or hidden. The view contains 15 logical statements based on specific field criteria, nothing hiding the the field. In fact, I have one statement that even makes it editable just to test this. Is there a limited to the number…
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Pulling Youtube Views Into a Dashboard
Hello! Our marketing department would like to track the views of multiple youtube videos in a smartsheet dashboard. Has anyone had any success with this? I'm not seeing a way to import information from youtube analytics. Thank you!
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Data hosting services within Canadian border
Anyone know vendors who can host the data within Canada to meet contractual requirements, since we have datasets built with Smartsheet and running Dynamicview, we are looking for ways to meet the contractual obligations to host the data within Canada by using AWS Canada hosting, basically take all the datasets in the…
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Has anyone had to merge two control center instances after a company merger?
My company merged with another, and we each had control center implementations prior to merging. When we consolidated accounts at the enterprise level, the Smartsheet account team was able to merge our general smartsheet environments but our Control Centers remain separate. Apparently there is no way to easily merge our…
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How come linked tickets under the JIRA Epic does not pull into my smartsheet but only child issues?
Hello! How come the linked tickets under the JIRA Epic does not pull into my smartsheet but only child issues pull in? Is there a way to have all tickets tied to the EPIC pull in? Our PROD/ENG sometimes have tickets that were created from someone else but then finds out it relates to the EPIC, so they link it. I want to…
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Transitioning Existing Smartsheet Integration to Microsoft 365 GCC High
An existing client makes heavy use of Smartsheet integration with their current Microsoft 365 commercial tenant. They have some Power Automate / Flows built around this integration. They are exploring a migration to a Microsoft 365 GCC High tenant and I wanted to clear up a few questions regarding Smartsheet before making…
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JIRA Connector sending hundreds of Emails
We have a Smartsheet JIRA connector set up however every time a ticket gets updated everyone who has touched the ticket(at some point) gets an email notification. We cannot locate where this notification setting is and how to disable it. A person that touched the ticket two stages prior should not get a notification. We…