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Failed to Load Request error when adding Shortcut from DropBox to Dashboard
When trying to add a shortcut on a SmartSheet Dashboard to a PDF in DropBox, we are getting the error "Failed to load request." We do this all frequently. There are a few files we added last week that are still available and we can reattach. However, any other files are not attaching. Is there a SmartSheet or Drop Box…
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Why is my Document Builder not working?
I am attempting to generate a document from one of my sheets but the document builder is not allowing me to create a document. It is working in another sheet but not in my current worksheet. I was able to create a new document mapping in a different worksheet so I am confused why my currently worksheet is not allowing me…
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Data Shuttle support
Hello I currently have one main sheet used as a central repository. I have another sheet in which I have manually populated data from the main sheet. I would like to use Data Shuttle to automatically populate that data every week. Thanks
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Workflow Form Automation
Hello, I'm trying to expand a current workflow to allow multiple users to fill out the same form . I haven't figured out if it's possible yet for a second or third person to work off the same form so all of the information can be captured into one line item in the sheet. After the form is submitted the automation is set up…
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Calendar app wont show hyperlinks from sheet
Hi Sheet Hyperlink not carried through into calendar app unable to access is this normal behaviour. Thanks
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Does anyone know how to disengage Elevate phone system from Smartsheet?
I have 2 separate smartsheet accounts with 2 unrelated organizations. One organization uses a product called Elevate for routing phone calls and internal support. Unfortunately, this is bleeding into my other, unrelated account and preventing me from entering phone numbers as data in contact columns I create, BUT ONLY if I…
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Resource Management Rpt Error
I created several public reports on the analytics tab in RM. The location criteria was equal to "Information Systems". I have gone back to the reports and now location is equal to "information sytems", "clin ops". Why is the report not saved as my original criteria? (note all other parameters are working fine ie Date…
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Can you change a project contact through control centre?
Hi, I've looked extensively through the documentation and cannot seem to find the answer. We have a project contact list for each project that pushes out to the various sheets and reports. We have a change of person in one of the administrative roles, so this person is involved in every provisioned project. Is there a way…
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Source Sheet & Dynamic View Dates Don't Match
I'm building a dynamic view and have pulled in the date column and it doesn't match my source sheet. Source sheet used a column type of "Created Date" and displays as 03/15/23 1:19 PM. Dynamic View shows as 2023-03-06T21:38:58Z. Is there a way to show the date in my dynamic view similar to what the sheet shows?
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Salesforce Connector Use Cases
How have you used the Connector to achieve meaningful beneficial results in your organization? Searching this Community in particular as well as Google in general, I’m seeing plenty of advice on HOW to integrate Smartsheet and Salesforce, but precious little on WHY. Our Salesforce team has been reluctant to embrace…
