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Getting '...is not a valid user for the given JIRA project' sync error with Jira Connector
Does anyone know how to correct the '<user name> is not a valid user for the given JIRA project' sync error when using the Jira Connector tool for Smartsheet? This error just started appearing and no project permissions have been changed in our Jira account. We have all projects set to allow issue field read/write…
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is this a system maintenance or do I have a problem from my end?
I have a problem in our dynamic view, we can't save our edits of the specific rows and I don't know what the cause of this is.
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Update dropdown with values from the same column using Bridge
We have a sheet to track new employees, their roles, locations, etc. When new roles are created and added to the roles column, I want to run a bridge workflow to update the dropdown with the new role to ensure the dropdown list contains all existing roles. I have a bridge workflow setup to test this, but I have only been…
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Preventing Data Shuttle workflow from overwriting locked rows
I have a process in place to pull data into a sheet, where after a cell is changed pushes out a request for approval to a manager. When Approved, we are locking the row. When Denied, we'd update the source system data, re-pull via the Data Shuttle workflow and resubmit for approval. However, we're seeing the data in the…
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Auto desk integration with smartsheet
Hi Everyone I have a building contractor who uses auto desk to communicate its current state in the builds my company has contracted out. When I copy and paste directly from auto desk all of the columns are pasted as rows so I would have to go in and copy and paste each cell individually which is non value added in my…
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Dynamic View Attachments - Different Access Levels
Hello - Is there a way users can see specific attachments using the same dynamic view? Process Overview: When a form is completed, the data flows to a grid. The admin of the sheet adds additional PII related data manually. Once all data is input, the admin generates a document. I need two versions of this attachment, one…
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Bridge: Google Translate integration
Hi, I am using Smartsheet Bridge to translate ONE column of a sheet that has a couple of 100 rows. I've tested Google Translate integration on a small data set and it works. I have the following questions: a) I provide Google Translate, reference to an array of 100 strings and configure it to translate. I expect it to…
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DocuSign + Smartsheet Integration: Blank Screen
Hi Smartsheet experts, Please help me with DocuSign Integration with Smartsheet, I am getting a blank screen when I click on e-Sign. I am an Admin in Smartsheet under a Business Account, My login location is Australia/Sydney Video https://drive.google.com/file/d/1jP_JTvNfoHASx6tcWr_TEagnQM77aXKg/view?usp=sharing Thanks…
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Data Shuttle Issue - Map Fields To columns - Sheet Column Names Not Populating
Data Shuttle is not pulling in column names from my target sheet. I am building an upload workflow - pulling in data from a .csv attachment to update a dropdown column in my target sheet. The sheet column names in the mapping table all show generic names, e.g., Primary Column, Column2, etc. - see attached. I clicked…
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Bridge: How to continue Parent Workflow after all Child Workflow runs have been completed
Hello, When referring to the Child Workflow in the Parent, is there a way to have the Parent workflow continue when all runs of the Child Workflow have completed? For example: Parent workflow has an array with 10 elements Child workflow runs for the number of elements in the array, so 10 times Is there a way to have the…
