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Discussion List
Data Shuttle Offload keeps deleting other Excel tabs
New to Data Shuttle. I created the offload workflow successfully to an excel tab and it overwrites the entire file. My other tabs which will calculate the data on tab 1 after it's refreshed just disappear. What am I doing wrong, please?
Control Center & Multi-select dropdown
Hello. I'm looking for some feedback on a control center process we've built. We have an intake sheet with standard and optional department assets depending on intake data. To mark which assets we need to create, we have multiple columns with multi-select dropdowns for each asset by department name. What my goal was to…
How to adjust Gmail Add on?
I have installed Smartsheet add on for Gmail and I would like to know how to set it up to show only certain columns for one of the sheets based on the access or on how to set it up as currently it shows all the columns when you select a sheet. Screen shots attached.
Sync Smartsheet Calendar with Outlook Calendar
Hi, I am looking for the latest and greatest training information regarding how to sync your SmartSheet calendar with your outlook calendar. If anyone can help, please let me know. Thank you, Allison Bishop
DocuSign - Is it possible to request e-signature of the same doc by 2 different people?
This discussion was created from comments split from: Smartsheet Docusign integration.
Time format data change after uploading data to smartsheet from excel via Data Shuttle.
I am using data shuttle to upload data from local .xlsx file. Below is the data available in .xlsx file in "hh:mm" format. After uploading data to smartsheet by data shuttle, The value is changed and showing in below format. .xlsx file is generating from system automatically so i can not change or add any filled in .xlsx…
SmartSheet Automation and Sheet Update Delays
I've ran into an issue when trying to maintain a sheet. Triggered settings within automation to send out emails to assigned users have been receiving delayed emails anywhere from 1-2+ hours. Is there an explanation on what could be causing the delay? Initially there were about 40 automation flows setup to send to various…
Calendar App Spacing in a Date's Cell
Hi, I don't understand why at times when I add an item to the Calendar App it appears at the top of the day's cell and at other times it's not. When adding an item, I want it to be at the top of the date's cell. Is there a way to accomplish this? Thanks, Karen
DocuSign Integration - Assigned Roles not able to be filled out
When creating a SmartSheet with designated named columns and using a template from DocuSign. I'm unable to assign roles in certain fields regardless if I have columns (Text/Field, Contact List etc) that are labeled towards those areas. One of the fields has a 'Conditional Placeholder' Email that I'm not able to edit or…
Data Shuttle capacity?
Hi there - I am designing a process where we will likely have over 150 different Data Shuttles (3 DS x 50 people) that need to run at least once daily. One will be every 15 minutes, another will be on attachment (resulting from the first one), and a third will be once overnight. Can I expect Data Shuttle to be able to…