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Inquiry about recovering deleted assets
Hi, I have some questioins about recovering deleted assets. 1. Is it correct that the asset is shown as "EMPTY" when we recover an asset that was deleted by duplicate detection? Also, is there any way to filter only "EMPTY" assets? 2. We once clicked "recover all" in the [Settings - General Settings - Advanced - Manage…
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Bulk rename assets
Is there a way to bulk rename assets when in the Brandfolder Core Plan?
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anyone run into issues like this?
for some reason many of my images have this searchable field in it labeled as "text from attachment". As far as i know other than our meta data we don't input other text into our files. Could this be a camera error thats causing this to happen? most of the time its complete nonsense. other times it will read the text from…
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Button to go back to a portal
In Brandfolder, it is possible to add a button to the DAM so when a user is in a collection or the DAM they can go to a Portal directly from this button. My customer has a very limited number of Collection, in their Portal they are using shareable links to take users to the right place. When accessing the shareable link,…
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Where can I go to learn how to use Outfit?
I have access to the Smartsheet University but do not see any courses that explain how to use Outfit like it does other apps. Can anyone point me in the right direction for learning everything Outfit? Thank you!
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Size limit for asset upload
Hi, I'd like to know if there's a file size limit when uploading an asset. Plus, I asked questions about labels before as follows, but didn't get answer. I'll appereciate it if you can check them. https://community.smartsheet.com/discussion/129547/recovery-for-labels#latest…
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Recovery For Labels
Hi, I asked a similar question before, and I was well noted that any recovery for Brandfolder components was not supported, but I'd like to know if there would be any update for this. One of our users deleted lots of labels by mistake, so we need to re-create the labels and add each asset to suitable labels. But this takes…
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Searching in Korean
Hi, I would like to know if a search result could be incorrect or inconsistent when searching a keyword that includes Korean characters. For example, we have an asset named "MLB개막전 2132" as follows, but when I searched "MLB개막전 2132", I got an inconsistent and incorrect result from each search condition. For example, when I…
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[Re-post] Recovery for labels
Hi, I posted the following question on 20th, August, but it hasn't been answered yet. Could you check this again? https://community.smartsheet.com/discussion/129547/recovery-for-labels#latest
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Bulk Custom Field Management Problem
I've been running into an issue where my users have been using the Bulk Custom Fields feature to tag assets, but have not been unselecting assets before moving on (it's annoyingly unintuitive to have to constantly click 'Select None' when working with multiple assets). As a result, they have been bulk adding incorrect…
