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Albany State University - Streamlines IT Project Management with Smartsheet
Albany State University's IT Project Management Office, responsible for key technology projects that support 6,500+ students and faculty, centralized their tracking with Smartsheet. After seeing success in other departments, they consolidated tracking in 2018 and have managed 138+ projects since. See how Smartsheet…
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How to at mention a specific slack account in a channel from automated workflow?
I just set up my workflow so that when a predecessor task is complete, it sends an alert on my team's slack channel. The intent of the notification is to alert the {{Assigned To}} team member that they can start their assigned task. Is there a way to @mention the team member specifically using their slack account name? I…
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Template for IT Services
As an IT manager, I'm responsible for various simultaneous and sometimes unrelated areas, including: Maintenance of existing apps New development projects Recruitment Operations Company websites Procurement Billing I'm looking for a template to help me manage these areas efficiently without overwhelming me with details.…
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Prevent Form Submission If Date is Greater Than 90 Days In Future
Our IT department uses a form in Smartsheet for users to request access to to our systems for external users. One of the columns in the sheet/form is the Account Expiration Date, which can't be more than 90 days in the future. Is there any way to prevent a user from submitting the form if they've selected any such date? My…
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Best practices to track resources for the IT Area?
I'm looking to see what is the best way to track estimated resources within the IT Department due to projects and daily operations the team is working on. This can be estimated for now but we currently had not been tracking this. Then a report to show higher ups what folks are working on and their capacity.