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How do I change session timeouts?
My sessions keep timing out so that I have to sign in again even if it's been less than a week since I last used smartsheet.com. Having the timeout shorter than 30 days is definitely a hindrance for having an optimal experience but I haven't figured out how to change the timeout of my account. How do I change session…
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There was an issue connecting
Hi , I am using smartsheet-csharp.sdk version 2.101.0.0. When I consume my web application on my laptop and on a UAT, everything are working fine but I am having problem in production. The utility returning "There was an issue connecting" exception. This is my code: var _smartsheet = new…
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Internal Stock System for business
Good day, I am currently building a internal Stock system for our company, but I am running into a couple of issues. I need to assign stock to various technicians. I am currently doing this by moving the stock item row in the Technician Warehouse sheet, however, this poses a problem if on my original sheet I imported units…
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Workflow only showing column headers not data
I have an invoice that has 2 levels of approval on it but when I get a test email from the workflow I see that it only has the the column headers on it but no way to see the actual data without going out of the view request and into the sheet. Not understanding the intent of the automated email if when you click View…
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Populating Drop Down list from column of entries in another sheet
I would like to set up a single call log, where I could put information into a sheet that would have a cell with a pull down that would populate with unique client names (or ID's) from a column in another sheet. So, when I put a log entry in, I could have a list of clients to choose from. The next step, would be to post…
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Mobile forms link is requesting login/free trial even though security is not enabled.
Hello, I've created a form and have the security setting disabled so that anyone can submit, from anywhere. It works fine on desktop, but if trying to submit via mobile, it is sending users to an "explore what Smartsheet can do" landing page - requesting users to either try Smartsheet for free or login to an existing…
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Combining Two Sheets into a Report
I have two task lists with slightly different columns, but there are some overlap - like status, completion date, & targeted completion date. I would like to run a report or some how combine all the tasks into one report/view/sheet - while continuing to maintain the two task list as separate sheets. I tried to create a…
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Constantly being kicked out of Smartsheet account and (saved work lost)!
Over the past few weeks, I am frequently being kicked out of Smartsheet while in the middle of doing work. Saved (either auto save or manually saved) work are lost when I get back in. What is the fix for this? I asked other users that share our business account but no one has reported this to me yet. The last time I was…
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Calculated % Complete
We use three fields to indicate effort: Planned Effort Actual Effort Remaining Effort I created a column called '% Comp" with the following formula: =IF(ISBLANK([Remaining Effort (Hours)]@row), 0, IF([Remaining Effort (Hours)]@row = 0, 1, (([Planned Effort (Hours)]@row) - [Remaining Effort (Hours)]@row) / [Planned Effort…
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Free collaborators cannot see content
I wonder if anyone else experience this issue and if Smartsheet changed access terms for Free collaborators. I recently created simple smartsheet and shared with 2 people, but they only see empty sheet. no content. any ideas ? how do i log issue with Smartsheet support ? Thanks