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Request to Remove Additional Users from Account
Hello, I am facing an issue with my monthly billing over the past two months. I noticed that my bill increased to $120 instead of the usual $72. It seems that additional users were added to my account, even though I did not request this. I have a plan for 3 users only, and I would like to ensure that my subscription is…
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Gantt Chart Showing Extra Years
Is there a way to define the end date for a Gantt chart that is displayed in a dashboard from a report? I'm displaying an annual schedule of projects using Years/Months as the headers, and the gantt chart shows blank space from 2022-2024. I'd like to display only the timeline for which there's content. Thanks, Brandon
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Exporting Gantt View
I have someone in my company that exports their sheets which have a Gantt chart. They have multiple sheets that they do this with, and some have a ton more dates than others, so the Gantt chart is longer. The problem is that they want to have these sheets be viewable on one sheet if possible. They also want to be able to…
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How to Collect Concurrent Approvals from Multiple Approvers in Smartsheet?
This discussion was created from comments split from: Approval Workflow to Multiple Persons.
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Checkbox/Flag colour in Board View
Why is it that the colours of checkboxes and flags are different between Grid/Card Views and Board View? If there has been a UX change, shouldn't/couldn't they at least be consistent! Here is the 'traditional' bright blue tick or bright red flag in Grid/Card View: And now the pastel blue tick and (not-so-urgent looking)…
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Error when submitting a Smartsheet form
Hello, It was reported in our organization that a few users are receiving an error message when submitting a Smartsheet form. The error message reads, "There was an error submitting the form. Please try again. If the problem continues, contact the owner of this form." The owner of the form does not have any available…
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Can Smartsheet Progress Bars Show More Granular Percentages?
This discussion was created from comments split from: Progress bar.
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Email automation
Hello, I'm in a little pickle here. Smartsheet can send out emails through automation. Those emails, especially when include an attached file, are not professional. I saw some users literally put a disclaimer in their email to ignore the links and highlighted information, rows, etc. That format is not acceptable. So, as a…
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Created on date stamp
Hello, Can someone confirm this? When you use the automatic Created on date field, it "stamps" the row at the date and time of the creation. Perfect. While the Updated on keeps changing, this Created on always stays the same. At least, that's what I thought. Looks like dates in the past (like months ago) changed with the…
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How Do I Illustrate Checklist Data in a Dashboard?
I am making a dashboard widget to show how many items in the implemented mitigations column are checked and how many are not. I understand that I may need to make a report or a sheet summary to do so first. How can I make this happen? Also, at some point, I'd like to show a relation to, if it is implemented, is the…
