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Free Account Editors vs Paid Account Editors
I recently upgraded to a Pro account to help my husband with his business. In retrospect, it doesn't appear I needed a Pro account... I've created two sheets, one report, and one dashboard. I need him to be able to edit one sheet when there are updates to his deals. I was able to share the sheet with him, but he cannot…
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Paid for ProSupport but can't access it
I upgraded my business plan to include pro support. However, there are no phone numbers listed under the Contact Us section. My only option is to file a support ticket. On 6/5, I emailed Daniel Tiner, the sales rep who completed the purchase for me. I have not received a response. This is very frustrating as I paid for the…
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How to Count a value in a drop down / multi-selection list?
Hi, I'm wanting to count the total amount time this value "VAVE" is being assigned to a drop down column. I'm using a summary sheet to collect this data using formulas. So in the request type column(drop down list) I want the total in this sheet. I also want a total by the Brand. I keep getting an incorrect number, like 48…
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why won't the editor access level not allow edits all of a sudden?
An hour ago I received a call from work stating that the Smartsheet wasn't allowing anyone to make edits. I logged in, found everyone was set at "editor - can share" and asked for a cache cleaning, log out and back to smartsheet. didn't work. we went through multiple similar basic trouble shooting (including trying "editor…
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Importing / Adding Many Columns into Multiple Sheets
I have 1 sheet (and an Excel sheet) that has 29 columns that I need to add to multiple sheets (6); those columns are completely blank (at the moment). Any way I can quickly "import" them into my existing sheets without creating those columns into each sheet? HELP!
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you no longer have permissions your changes cannot be saved smartsheet
I built an app and when I send my users to an editable version of a report that is filtered for them they are unable to update and edit it, and I get this error" you no longer have permissions your changes cannot be saved smartsheet" has anyone experienced this issue in the app?
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Missing drop-down options in my filter selections. Where did they go?
I have been creating filters and for some reason a couple of my drop-down options are not showing up as filter selections, even though they are correctly showing up as drop-down options in the sheet. To illustrate, here are the drop-down options I have for a column in my sheet, which are working correctly: but when I try…
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Why is this happening all of sudden?
Hi all, I have had an automation set up (and working fine for quite some time) that copies a row to another sheet and then moves that row to a different sheet (Archive) when "send to Archive" is checked. As stated, this workflow has been performing perfectly for several months. Nothing in the source or destination sheets…
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Equipment Booking/Reservation System
This has been asked before but I haven't seen a solid solution yet... I manage outdoor equipment inventory that can be reserved by employee's (things like tents, boots, etc) on a seasonal basis. I've already created a sheet that contains all available inventory there is to reserve, as well as a separate, basic reservation…
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Contact Lists
Hey! Currently I have multiple sheets with a contact list. For some of these contact lists, I need all current employees in the business to be on the list. However, given the current set-up I can't find a way to automate this. We have to navigate into each sheet, add and remove employees manually. Is there a way to create…