Hello, I recently started a new intake system within Smartsheet for our Training team. The way they structure tickets is unique. They have Parent tickets and Child Tickets. The individual requesting assistance from the training team can submit a ticket, but that ticket could have several deliverables . Each deliverable is…
Hi all, I have noticed that once you read a comment you can't "save" it or mark it as unread. I find this very useful to remind myself of things I can't reply to straight away, but want to go back to. Is there a way to do it that I am missing?
I keep receiving the reminder notifications for a flow. I added an action at the end of the flow, but I still receive the reminders.
Hello all, I have a need to alert the person in charge of the spending when the total spending reaches a certain threshold. Actually, multiple levels would be ideal. The source sheet pulls invoice totals from several other sheets and adds them up on a monthly basis. After the calendar month is over, this sheet will…
Hello, I need my calendar view to be color coded without having to manually change the color in card view. Has anyone figured out how to automate the colors? Thank you! Beth
Hi. An unknown individual / party has added me to their group, and I'm unable to exit that group. It's too annoying! Any fool-proof tips please?. Thanks
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Hello, I know this has been asked before but I am having trouble with emails not sending out. I have checked my notification settings. All other emails send out via automation but specifically this one wont send out and i am confused why. I am currently sending to myself. The additional info res. is just a normal text…
I have set up our Control Center to provision initiatives. We assign a unique ID to each initiative that is used for time tracking in our PSA system. However, about 5% of our initiatives need to have more detailed time tracking codes but the time will roll up into the overall initiative. Here's an example (where the unique…
Hi: I've just started using proofs and I have the columns added to my sheet including the "pending approval from" column. When I sent the proof out, I can clearly see the names of the invited individuals there, but when I added a new individual today, using the proofing panel to invite them, the "pending approval from"…
How would one go about getting access to a sheet/form if the person that created it is no longer employed?
Hi there, I am hoping to find a way for our staff who submit information through form to receive an email confirmation without having to get a copy of the information they fill in the form. At the moment the only email option is to have them get a copy of their response to the form, but I don't want them to have a copy of…
How can I customise an update request in a workflow, so that the updater has fields that are required to be updated before submitted the update?
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