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Any workarounds to make Card View easier to scan?
Hi Our team relies on Card View because most members are seniors, English is their second language, and they’ve been using it for years. Each request card/row is long (by necessity), with the same people always filling in the same sections (cutters, sewers, coordinator, quality, etc.). The challenge is that without…
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How to check if someone used my login account credentials on SmartSheet?
I noted a lot of activities on my account at times that I usually don't use the app, as seen below:
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losing primary email address
I will be losing the primary email address i use on my smartsheet account. I own the account, it is my personal acccount but i used my employers email address when i opened this. I may leave this employer and lose that email. How do i switch it to my personal email so i dont lose my data? thanks for any help
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Timeline view not loading
Hello, I have a project plan of approximately 5200 rows. I have created a filter to display only 15 rows, which include milestones (duration = 0) and other tasks (duration = 623 d for one task, 968d for another, and so on). When I switch from grid to timeline view, an error message appears: 'we couldn't load your timeline.…
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Sheet getting full
Looking for any thoughts on how to handle the situation of a sheet nearing its 500,000 cell capacity. We have a sheet that collects data from multiple team members who submit it via a form. The sheet is for the most part a repository of this submitted data and other sheets, reports and dashboards query the main sheet for…
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Sheets, Reports, and Dashboards Not Opening in Browser
I’m really frustrated with this issue and disappointed that support asked me to come here instead of solving it directly. Even if I’m on the lowest subscription tier, it’s unacceptable that a problem as basic as not being able to open any sheets, reports, or dashboards is not handled by Smartsheet support. This isn’t an…
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Edit Intake Form
Hello, During my Intake process I have a number of fields that allow "TBD". After Control Center creates a project I have a need to later address those "TBD" fields. I can go into the sheet and make the changes, but I'd like for the project manager or team manager to be able to make the changes. The data will then cascade…
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Automatically copy one row when it is the end of the week or end of the month
Hello, I have created an automation to copy a row at the end of a week or at the end of a month so i can keep a log of all the calculated KPI's. This has been working for the past year. Unfortunately it stopped working a month ago for no specific reasons. Does anyone know what could be the reason? Thank you in advance for…
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Contact List showing as a text only
It happened suddenly. It was working last week. I'm using Index Collect to pull a contact as cross sheet reference. But today, I did not see that working well. Usually it has circle beside my name, suddenly it vanishes, and it just contains text. I'm using those other columns to be sent notification, and it doesn't work…
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Sorting by Time Not Working in Card View
In Smartsheet, there is an issue with the ordering of flight times when using Card View. In Grid View, the flight times appear sorted correctly (e.g., in chronological order). However, when switching to Card View, the cards are not displayed in the same order based on the flight time. This is challenging for our workflow…
