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Improved User Auto-Provisioning
It would be great to be able to specify some additional options for user auto-provisioning: Have the ability to add auto-provisioned users to Groups automatically - Being able to add new users to an "All Employees" group automatically would mean they could have access to some resources by default. In my case, users…
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Ability to Favorite a Collection
The Collections feature is amazing - we love it! It makes it so much easier for those who are not familiar with Smartsheet to get what they need and not be distracted by other sheets and workspaces they may have access to. However, it would be even better, if they had the ability to favorite it so they could find it…
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Reactions to Comments
I would love to be able to react to a comment, so the poster knows I see it without me having to type a new response. Thinking "Thumbs Up" / "Thumbs Down" / "Heart" / "Laugh"
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Allow New Users Under the New User Subscription Model to be set to Viewer
Currently when adding a new user - they are hard-coded as a Member. I have a client who knows the user will be only a Viewer and not have access to edit any sheets. She has to wait until the next day to go in and update the user to Viewer. This is really inefficient, and frustrating. They are busy and don't want to have to…
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Save As New Workspace / Copy Row Automation
It would make the world of difference if when you deploy a new workspace any copy or move row automations would update to the new workspace not point to the template.
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Rich Text Widget Scroll Bar Change
Hello, all! There seems to be a change in how a dashboard Rich Text widget is formatting. I first noticed this on April 22, 2025. Any rich text widget on all dashboards is adding extra space at the end of the text. When editing the widget, it appears that there is no extra added space--it looks normal. When you save it and…
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Add Comments to Approval Workflow
Include a comments section to the current approval workflow (currently only approve or decline), this would be helpful when an approver has a question or comment about a pending approval.
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Contact Support Cases List should include SS Tech-Generated Cases
I looked for cases that were started with a phone call and was told that these do not appear in the Contact Support Cases list. The email gave the Case #, but all the updates have to occur through email instead of being updated in the portal. Would it be a quick fix to include both the cases started in the portal and those…
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Form URLs should automatically update on newly saved dashboards when copying a workspace template
As a user, I would like form URLs to automatically update on newly saved dashboards when copying a workspace, So that I do not have to manually update the Form URLs and prevent the risk of forms accidentally pointing to the original sheet or workspace. Please refer to case # 05972330, as this had been previously assumed to…
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Disable License Request Features
Ability to disable user license request functions within the Enterprise Admin Console so unlicensed users cannot request licenses through the Smartsheet dashboard.