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Allow New Users Under the New User Subscription Model to be set to Viewer
Currently when adding a new user - they are hard-coded as a Member. I have a client who knows the user will be only a Viewer and not have access to edit any sheets. She has to wait until the next day to go in and update the user to Viewer. This is really inefficient, and frustrating. They are busy and don't want to have to…
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Sort for Only You vs. Sort for All Viewers
It would be super helpful to allow users to sort a sheet without applying the sort to all individuals actively viewing the sheet. We have many shared sheets that are worked on in parallel, and when one person sorts it affects the other person's work.
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Rich Text Widget Scroll Bar Change
Hello, all! There seems to be a change in how a dashboard Rich Text widget is formatting. I first noticed this on April 22, 2025. Any rich text widget on all dashboards is adding extra space at the end of the text. When editing the widget, it appears that there is no extra added space--it looks normal. When you save it and…
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Add Comments to Approval Workflow
Include a comments section to the current approval workflow (currently only approve or decline), this would be helpful when an approver has a question or comment about a pending approval.
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Contact Support Cases List should include SS Tech-Generated Cases
I looked for cases that were started with a phone call and was told that these do not appear in the Contact Support Cases list. The email gave the Case #, but all the updates have to occur through email instead of being updated in the portal. Would it be a quick fix to include both the cases started in the portal and those…
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Form URLs should automatically update on newly saved dashboards when copying a workspace template
As a user, I would like form URLs to automatically update on newly saved dashboards when copying a workspace, So that I do not have to manually update the Form URLs and prevent the risk of forms accidentally pointing to the original sheet or workspace. Please refer to case # 05972330, as this had been previously assumed to…
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Enable: Destkop App Zoom IN hotkey
I just switched to smartsheet desktop app and find something annoying. There is no Hotkey to Zoom IN, only to Zoom OUT. If I want to zoom in, i need to use the mouse go to the Menu, View , Zoom in. Pretty slow and very uncovenient. Anyone else agree with this? Thanks.
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Manage System Admin Membership through the True Up screen
Every other member type is managed through the True Up screen in the user subscription model. System admins should be no different, and once the old licensing model is fully decommissioned across all Smartsheet contracts, there won't be a need for the manual toggle. I'm concerned if this isn't changed proactively, that…
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"Current User" Report filters applied to report widgets on Dashboards
Usually report filters carry over to reports in a widget on a dashboard. However, the Current User option in report filters does not carry over. This would be very helpful in building dashboards and reports so I only have to build and maintain 1 of each rather than build multiple of each for each manager/area I want it…
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Canada in Form Phone Validation
Greetings, Field Settings - Validation - Phone. If you select Canada and save it. The form will display the United States. I went back into settings to double-check the settings were still set to Canada, while the manage form view displayed the United States. Ultimately, my goal is to automate a dropdown with logic that…