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Customize "someone has mentioned you in a comment" email
Hi, The automatic email that comes when someone tags you in a comment could be opened for customization to include other fields from that row. It would be helpful in case there are other workflows that modify the row (e.g. moving it to a different sheet). Thanks.
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Fix Errors in the Cash Flow Templates
Link: I downloaded just one of the templates, the 12 month cash flow. I quickly spotted these errors, there may be more: One of the months had a beginning cash balance of $0 instead of being fed from the ending balance of the prior month. The other monthly columns seemed to be correct. In the yearly totals area the…
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Update API to improve functionality of backup tools
Max items: Currently API limits external backup tools to 100 items to be handled by one job. Deactivate workflows: Currently there is no way to deactivate (not remove!) workflows when doing a backup. To be clear, this all relates to fully working backups (incl. sheets, reports, dashboards, workflows etc.) of more complex…
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Send Notifications with Multiple Emails in To: Line
Hello, I would like the option to have notification emails with multiple email addresses in the To: line when they come in. This allows the receivers to reply all when they get the email and discuss. This would be very valuable when sending notifications to outside groups that are not SS users. My Case: I have a checkbox…
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Allow provisioning of memberships through Okta groups
The license model allowed us to provision licenses through Okta groups which is a much more sustainable approach. The User Subscription Model removes this functionality and forces hours of manual work, continual upkeep, and adds significant challenges to monitoring licenses. Bring in the functionality from the license…
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Manage System Admin Membership through the True Up screen
Every other member type is managed through the True Up screen in the user subscription model. System admins should be no different, and once the old licensing model is fully decommissioned across all Smartsheet contracts, there won't be a need for the manual toggle. I'm concerned if this isn't changed proactively, that…
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Publish Smartsheet outages sooner on the SS dash monitor page
Publish Smartsheet outages sooner on the SS dash monitor page. I noticed this a few times and it happened again today 4/8/25 that it took over an hour for SS to report the login outage while we were getting a lot of emails that no one could log into SS. This has happened many times before. I could not even submit a ticket…
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DELETE OTHER PLANS FROM THE PLAN INFO
PLEASE THIS IS VERY IMPORTANT FOR THE CUSTOMERS In the Personal Setting, Plan Info Smartsheet is not able to delete the accounts listed on this tab and it is a security breach as it gives information of who the system administrator of the account is. It seems to me something absolutely basic and it is very disappointing…
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attached file to mail
its would be excellent if when i generate file with automation, its will be sent via email and attached to mail conversation' not link .
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Separate Text/Number Column Type
As the owner of a data sheet, my data cleansing would be significantly reduced if the column property could be set as a text only or a number only. When I have a column in which I would like a number to be added, some people put "TBD" which messes up my connected dashboarding calculations. Can we please have the option to…