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Core App Certification
Hello, I was planning on taking the Core app certification exam and it says Purchase Required on the page but there is no place to purchase. It also says "Access ending soon" when you navigate to the page with product certifications. Can someone explain what is happening?
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Data mesh: Merging between sheets
I have 3 sheets: 2 of them have their own forms to collect data, and 1 master sheet. The 2 individual sheets have questions which are similar to each other and questions which are completely different (they are 2 forms of questionnaires). The master sheet is used to merge the answers of the similar questions and all other…
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Issue with Slack Connector
We have a user that is having issues with the Smartsheet connector, where shared or owned sheets are not appearing when selecting the desired sheet. In this case it is the add a row function. Permissions have been verified, other attempts to rename the sheet which had worked in the past also did not work. Any suggestions…
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アカウント作成ができない
以下のエラーが発生するため、対処方法をお伺いしたいです。 ■エラーの流れ 「作成」ボタンを押下 ↓ メールアドレスを入力し「コードを送信」ボタンを押下 ↓ 確認コードを送信した旨の画面に遷移するが、「[!]Verification code requested - No account found」(※)という件名のメールが届いて確認コードが届かない。 ※こちらのメールにある「Create account」ボタンを押下しても無料お試しを開始の画面にループしてしまう。 よろしくお願いいたします。
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Automation triggered when rows are changed is happening on initial input
I have several automations set up to alert users when row data is changed. These used to work fine, but now they are triggering on initial input of the form. So now I get two emails each time rows are added, once for the new row automation, and again for the rows changed automation. Could this have anything to do with…
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Searching within a large dropdown list
Hello, I currently have an expense report for our company credit cards. On the expense report I have a drop down that lists all of the account numbers so that each line item can be posted to the correct account. There are hundreds of accounts and I would like to know if there is a way to broaden the search within the drop…
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AppSheet - Image upload to cells crashed
Hi All, We have AppSheet integrated with Smartsheet as our User Interface in the field for use in inspections. We like AppSheet as it displays and presents data better, and uses Smartsheet's sheet as source. However, as of around Monday 1/September, we noticed that we no longer can "upload" images using AppSheet and save…
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Taking the gloves off - Smartsheet customer service sucks especially with USM
I'm EXTREMELY annoyed by Smartsheet customer support as it comes across as incompetent and does not actually address my issue. So, I'm posting it here to get attention. I currently have 3 licenses on a business plan on the non-USM model. I received the 45 day notice, but that Smartsheet wants to charge for 4 licenses. I…
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Question about automation to generate duration of each status
Can we get an automation to generate how long is the duration of the open, closed, and average days that each open status have been open for before a status changed? Also can we get an automated count of days that the item has been open or until the status changed to closed?
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Using a date range to define a planned Sprint name
I want to use a Start Date to determine which sprint a ticket will be identified with. For example Sprint 17 starts on 08/13/25 and ends on 08/27/25. If my Start Date is within this range then I want to output the Sprint Name into a Planned Sprint column. =IF(([Start Date]@row >= "8/13/25", IF(AND)([Start Date]@row <=…