-
Customer Service
Does anyone know the best way to contact SS? I have been emailing for 2 weeks to get pricing and still have not had any luck. I need pricing to present the director when I propose using this sheet for project management but also don't want them to see the hassle it's been to get this going. usually this is the easy part.
-
Are you able to calculate minutes, seconds, and milliseconds in Smartsheet?
I have a sheet that I was able to calculate minutes and seconds using this formula. =VALUE(LEFT(Time@row, FIND(":", Time@row) - 1)) + VALUE(RIGHT(Time@row, 2)) / 60 Now I’m working on a form that needs to include milliseconds. I tried using the above formula and adding milliseconds but my formula returns an #INVALID VALUE…
-
Dynamic View - Conditional Formatting in Blank Cells
Dynamic View seems stumped by blank cells and doesn't properly apply conditional formatting. In the screenshot below, each of the white cells should have a color. As a workaround, we colored the entire column in the source sheet, which seemed to work initially. But then we realized that conditional formatting to change the…
-
Parent/Child Lines to be populated from Form
I would like to create a form that allows for Parent information to be completed and populated and where applicable allow for child data to be entered and applied to that parent data. Example: Form User Enters Main Task and Description and then has ability to complete further the Sub-Task and Description if needed. It…
-
Tracking a 1-day project based on time not date
I am helping manage a 1-day Disaster Recovery exercise and we want to track the tasks by start & end based on time of day. Would also like to auto adjust the times with dependencies - Does anyone know if a template is available of has anyone ever done this before?
-
Can't transfer ownership of a workspace
I've created a copy of my workspace and per the instructions I found at Transfer Owner permissions of a workspace | Smartsheet Learning Center, there should be a "make owner" option but there is not. I see only admin. This person has a license. I selected share at the workspace level, not file level. How do I transfer…
-
Validation Phone prefix countries missing
When adding a Field in a Form and adding a Validation Phone, there are several missing countries: Croatia, Indonesia, Mauritius, Morocco, Nigeria, Philippines, Serbia, Taiwan, Thailand, Turkey, Vietnam, Uruguay and others. Would it be possible to check and update?
-
Save a Dashboard Theme to be used across all Users as a company standard
Does Smartsheet have any thoughts of being able to save Dashboard Themes similar to how we can set standard Colors, Logos, etc.? As a company standard, we would like for all Users to use a standard Dashboard Theme, but currently, this needs to be Imported into all new Dashboards. The best solution at the moment appears to…
-
Create a user tasks sheet, but restrict users to only see their tasks
Hi I'm trying to work out the best way to assign and manage tasks to staff, where they can only see the tasks that are assigned to them. I'd like to create a single sheet where all tasks I create are recorded, but some of these tasks may be confidential and I don't want other staff being able to see all of the tasks…
-
Sheets disappeared
All sheets in my workspace disappeared unexpectedly; I am the owner and did not delete them. They are not in Deleted Items. I need help restoring them.