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Discussion List
Random errors when adding emails to SmartSheet
One of our employees sometimes experiences issues trying add emails to SmartSheets. When the issue occurs, everything works fine in Outlook until the last step -saving the email content to SmartSheet. At that point, she receives a message saying something like "Something unexpected happened..." Sometimes waiting one or two…
Error While Rolling out SCC Dashboard Updates
Any idea what these errors are? When I add a widget from a sheet summary field, I get this.
Control Center cannot provision projects in WorkApp
I get this message when I try to provision projects in SCC. Any help is appreciated. The WorkApp could not be created because the required template is not found in your source folder.
Add Unmatched source data from DataMesh
I am using DataMesh to update a staff file each month. The source sheet contains the names of all staff - some of whom are new and are not in the target sheet. The Target sheet also contains the names of all staff but also has the names of terminated staff not listed in the source file. I would like to add the new staff…
How do you edit source data through dynamic view?
I have access to Dynamic View, I can see the panels, I am the Owner, but I cannot edit the source data through this App. Is that a feature? Will
Link to Form on a Dashboard via Control Center
We have a custom toolkit in Control Center with many sheets including an action items log, which has a form for new items. We have never included a link or other widget on our project dashboard design, but we're looking at that option now. I tried using the Shortcut widget, but when a new project is created, the link…
Can I share the Workapps to collaborators and grant him the access as admin level?
I had lock some columns in the sheets and want to group some sheets in Workapps and share to them. They had the Admin level to access the sheet but they can't edit the lock column through the Workapps. Any methods can the collaborators edit the lock columns through Workapps? Thanks. Daniel
Dynamic View won't let us choose a drop down item in the details panel
I have a dropdown list of a few statuses that I added to our details panel. It worked yesterday but now isn't. An error populated once that says 'you have invalid changes. Please review and try again' but now that doesn't populate- it just won't save.
Identifying Custom fields
I am getting a SmartSheet error saying: Invalid response from JIRA. statusCode: 400, reasonPhrase: Bad Request Field 'customfield_10140' cannot be set. It is not on the appropriate screen, or unknown., Field 'customfield_10141' cannot be set. It is not on the appropriate screen, or unknown., Field 'customfield_10152'…
Datamesh transparency or sharing
Datamesh does not show cell links like the cell link function, and the datamesh setups cannot be viewed except by the user that created them. Is it possible to share datameshes among team members in some way so that there is transparency in how our sheets are interacted with each other? Thanks.