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Discussion List
JIRA Connector Not Working For JIRA 10
Hi! We have several integrations set-up with JIRA and SmartSheet with the connector that we paid extra for. The SmartSheet connect stopped working when we upgraded JIRA server from 9 to 10. Now several of our workflows are broken and we've been told by SmartSheet that this isn't on the roadmap until the end of 2025, even…
Any Ideas or feedback?
Hello Looking for ideas on automation solution and hoping someone here can help. Scenario: My utilizes Smartsheet as Workforce Management System. We support a contact center of around 1k agents. The various sheets\reports\dynamic vie\ automations that have built cover the full gambit of a WFM system including a roster,…
Smartsheet's JIRA Integration: When is the tool going to be compatible with JIRA's V10 Upgrade?
We recently moved to Jira v10 due to potential security risks within JIRA and found that the Smartsheet Jira Connector isn’t compatible yet. Given that this connector is a premium add-on, I’d really expect it to stay aligned with major updates like this. Jira v10 was released back in August 2024, and the lack of support…
Data Shuttle Ownership Transfer
Hi all! I own a large number of Data Shuttles that support an automation workflow our team owns. I will be leaving the team and am looking for a way to ensure these Data Shuttles continue executing correctly without any dependencies on my account, which will be shut down. I've found some old posts that indicate ownership…
Smartsheet Bridge: Junction States connecting to the same next Junction
Hello, I've been working with Bridge for a little while and one thing I can't seem to figure out is how you can have a junction with multiple paths all route back to another junction. What I have had to do is essentially duplicate steps under each junction path in order to accomplish the same thing. I've seen screenshots…
Smartsheet Calendar to Outlook
One of our department managers has linked their Smartsheet Department Out of Office Calendar to his Outlook calendar. His question is how to get rid of the statement ", calendar@smartsheet.com" since it takes up too much real estate when it involves only one day Out of Office leaves and has multiple entries. Is there a…
Why Calendar App is not Displaying properly?
For some reason the calendar App in web or is not working correctly. I have attached a screenshot of the web and a PDF export (PDF is working how is supposed to) Web Version PDF version
Does an integration / connector exist for Smartsheet and CLARITY?
Clarity, in the context of Jira, typically refers to Clarity PPM (Project Portfolio Management), a software suite for managing projects and portfolios. Thanks in advance!
Document Builder - Generating documents removing formatting
Hello, I'm fairly new to Smartsheet and have been learning as I go. The issue I am encountering is that when I Generate a document into a fillable PDF, I lose my line breaks and everything gets compressed into one paragraph. I have multi-line enabled for the PDF fields and have tried both Ctrl + Enter and CHAR(10) in the…
Sharing a dynamic view
This discussion was created from comments split from: Sharing Sheets.