Product questions?
Ask it here! The community's got your back.
Discussion List
Tracking ad hoc email requests from outlook
Hi all, I'm attached to a few email aliases in outlook and would like to track the amount of times I've responded to ad hoc requests. The goal is to track the requests and have them displayed on my Productivity Dashboard in Smartsheet. Ideally (without being too familiar with email/outlook capabilities), I'm hoping that I…
What happened to "Update Reports" in Control Center?
Hello! What happened to "Update Reports" in Control Center? Does anyone know why this was removed and what is the alternative?
Creating a pivot table based on a column that has a dropdown menu allowing multiple selections
I am trying to create a pivot table based on a column that has a dropdown menu allowing multiple selections. Is there a way to do this cleanly so that the pivot table just pulls each individual option instead of including each unique variation of multiple selections?
Control Center Error When creating a Workspace from a template
Hello, I keep receiving errors when trying to create a workspace from a template in Control Center. Neither error is informing me of a possible fix. Please help!
Datshuttle
Hi All Can Datashuttle shift info from smartsheet into a FORM on Sharepoint (the form is running of metadata and not a spreadsheet)
Getting '...is not a valid user for the given JIRA project' sync error with Jira Connector
Does anyone know how to correct the '<user name> is not a valid user for the given JIRA project' sync error when using the Jira Connector tool for Smartsheet? This error just started appearing and no project permissions have been changed in our Jira account. We have all projects set to allow issue field read/write…
is this a system maintenance or do I have a problem from my end?
I have a problem in our dynamic view, we can't save our edits of the specific rows and I don't know what the cause of this is.
Update dropdown with values from the same column using Bridge
We have a sheet to track new employees, their roles, locations, etc. When new roles are created and added to the roles column, I want to run a bridge workflow to update the dropdown with the new role to ensure the dropdown list contains all existing roles. I have a bridge workflow setup to test this, but I have only been…
Preventing Data Shuttle workflow from overwriting locked rows
I have a process in place to pull data into a sheet, where after a cell is changed pushes out a request for approval to a manager. When Approved, we are locking the row. When Denied, we'd update the source system data, re-pull via the Data Shuttle workflow and resubmit for approval. However, we're seeing the data in the…
Auto desk integration with smartsheet
Hi Everyone I have a building contractor who uses auto desk to communicate its current state in the builds my company has contracted out. When I copy and paste directly from auto desk all of the columns are pasted as rows so I would have to go in and copy and paste each cell individually which is non value added in my…
