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Discussion List
Disable user's ability to start trials
We just had a licensed user who is not a sys admin start the trial for Data Shuttle. We do not want users trialing things without our approval first. How do we turn that ability off?
Automated integrations with Employment Hero, Xero, Artisan Plus.
I would like to be able to import data from several different platforms into Smartsheet and have Smartsheet update some data in a 3rd party platform. There's not much data to shift, so I can't afford an expensive solution, but if it's possible to automate that would be great. Specifically, I want to have our staff and…
How will the new email OTP login method impact Live Connector?
How will the new email OTP login method impact Live Connector’s 32-bit ODBC connection?
Salesforce Connectgor import Names
Hi! I am using the Connector to import Actions from Saleforce. When I import the fields Action Owner and the Customer Contact, the data is showing like this: <a href="/0053g000001Ter3" target="_blank">John Smith</a>. I just want it to say John Smith. Does anyone have any thoughts?
Jira Connector Error: Input collection contains multiple instances of the same element
One of our Jira connector workflows is throwing the error below. What does this mean exactly? "Error code: 1137. Error Message: Input collection contains multiple instances of the same element." Also, the connector is only pulling in 977 of the 994 issues that meet the JQL query. I have looked at the 17 issues that are not…
Not able to connect source file through Data Shuttle
Hello Team, I am trying to connect a source sheet my workflow via Data shuttle. Selecting "Smartsheet Attachment" as an option. But for some reasons, the file is not appearing in the attachment name I am entering. I tried Sheet ID and Sheet Link too
Dynamic View - Data Entry Creates Blank View
I have created a Dynamic View from a Sheet. In the Sheet, I have a filter. When I created the Dynamic View, I added the filter as the view to the Dynamic View (see image). The filter is set to show the next 2 weeks of an external supplier's tasks ("Assigned To" Column). I also included the following columns from my source…
@Mentions in Dynamic Views in WorkApps
I'm wondering if anyone has any good solutions for this case. We have developed a ticket system in sheets that filter to a report and then connected in a dynamic view. We add the dynamic view to a WorkApps that is partner facing. Partners are only shared to the WorkApps to see/work the tickets. They can edit certain cells,…
Calendar App - is it available as a Mobile App - to use via a smartphone?
We use Smartsheet's Mobile App all the time in our warehouses. We are now integrating the Smartsheet Calendar App to help manage our Installations. Is the Calendar App accessible as a Mobile App? Thanks, Dave
ADVICE ON A USE-CASE: REQUEST FOR PRICING, QUOTE, APPROVAL, PLACE PO, NOTIFY
We need a sheet or maybe Dashboard / Report / Sheets to accomplish this with our customers. It's a current process we do via email, and want to move it to within Smartsheet. Here are the steps, and am seeking advice on the best process: Via a Shared smartsheet (editor-can share, 3rd party outside of our organization), the…