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An editor is not able to tag (@) another editor shared on a proofing system, what could be the cause
An editor is unable to tag another editor that is already shared on the proofing system, this has been happening quiet a few times, this editor ends up having to type out the email address and it is sometimes incorrect then queries are left hanging or does not reach the correct contact. What could be cause and how can we…
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Problems with sharing sheets with other contacts
Recently i have been sharing sheets with a few of my contacts (from same company), it will give an error of 'you do not have access to this item' even after sharing it a few times. Has there been any changes or other additional ways to do this?
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All fields on the Smartsheet form is showing despite logic being applied to all.
Hello Everyone, So I built a form a couple of months back which was working fine with logic applied to it, but suddenly today when I opened the form, I saw all the fields are shown right from the start which should not be the case. Originally the form should only show the Full Name Email Department Request: On the basis of…
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New Sheet Daily Using Same Form
I created a form with tons of logic for a Security Company’s Officers to submit incident reports. We need a way to save the sheet then have that same form populate a brand new sheet every day without having to save/clear contents etc. we have a SOC that will be monitoring the sheet daily but need a fresh sheet daily so…
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Alternative to reports to enable user filtering
Hi, I work for a health insurance company and we created a Smartsheet to facilitate onboarding new providers to our network. We have several teams in our department (contracting, provider service representatives, credentialing, data entry, etc) and I created a main sheet for status updates from each team - each row is a…
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License/upgrades for non-profit?
Does Smartsheet have special pricing for non-profits? I recently started volunteering with a dog rescue that is trying to start a database to track outcomes and other metrics for the dogs in the rescue and b/c of my professional experience with Smartsheet I was hoping to use the platform. I have my own personal Pro…
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Lower Conditional Formatting Rules Taking Priority Over Higher Rules
Hi, I'm working on a sheet with conditional formatting now. I have two rules that specify font characteristics. The top rule specifies bold font, and the lower rule specifies strikethrough. When a row meets both rules' criteria, the font is both strikethrough and bold, while I want the font to be just bold with no…
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Old entries to the top?
Hi all, I just found out how to put new submissions appear on the top of the sheet, but I have old entries that I want it to be included to the top. I want these changes to apply to the old entries, how can I re-arrange these old entries? Thanks.
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Editing Column Restrictions
I normally have sheets with several columns and is shared with several contacts. but for example: I want Jonh only access column #5; still able to see the whole sheet but only able to change that specific columns.
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Approval Request Reminders
Does anyone have a workaround suggestion for recording the history of "reminder" approval requests? Approval Requests that are sent again because the previous had no response. Currently, Smartsheet does not record the new "Submit" status when an additional request is sent - i.e., it does not overwrite the existing status…