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Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Download activity log - empty folder
Hi! I'm trying to download the activity log of some Smartsheets, but the .zip folder that I receive is empty (it doesn't have the .csv file). I don't get any error message. Any idea why this could be happening? Thanks!
Do you know why this error message is occurring
Form deactivated and deleted still available to users
I have an old version of a portfolio with an intake form. I've deactivated and deleted the form, however, users across my organization who may have saved or bookmarked the link are still able to access the form and submit answers…. only the answers don't go anywhere any longer. This is causing confusion and frustration…
Multiple Condition Automation
Hi, Can anyone help me understand why my workflow won't run? I have it setup so that anytime a new row is created it will assign a user to that row based on which property is selected. We have 3 different regions we operate our business in, so I have broken up those properties into 3 different conditions, so that the…
Restrict view
I am using Smartsheet to create a ticketing system for our HR department. As inquires come in I will assign tickets to the appropriate person. I want each staff member to be able to view the tickets assigned to them without seeing tickets assigned to other people. The director and I need to be able to see the details of…
How to set up recurring task schedule for Payroll team?
Hello all! My company's Payroll team is seeking a task management solution to help them track recurring to-do's related to payroll processing. We are on a 24 period pay cycle (15th and last) and there are some tasks that need to happen every cycle, some that happen periodically or annually, as well as one-offs. They'd like…
Video Editing Software Discussion in Smartsheet Community
Hello Smartsheet Community, I wanted to kick off a discussion about video editing software, and how it can complement our project management efforts in Smartsheet. Here are a few topics to consider: Favorite Software: What video editing tools do you use? How do they integrate with your projects in Smartsheet? Tips and…
Menu bar is not scrolling properly to show the whole menu bar
I teach a class that we use SSs for and me and my students are not seeing the end of the menu bar when we scroll over. The gantt chart section will scroll but resizing the windows is not helping and has become a significant problem. If you are running on a small screen like a laptop, it is near impossible to use. In…
Is it possible to copy a form to another workspace
I have set up a smartsheet that i use on different projects. The smartsheet gets saved in each workspace. I created a form on one of the sheets and now would like to use it in the other workspaces. Is there a way to copy it? Thank you
Dashboards
How can I get my names to appear without a company name and without a space between? I can delete the company name that appears below the name (ex: John and Jane) but then I have big space in between names. This is how my metric sheet looks:

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Multiple Approvers on one Approval Automation?
My sheet has multiple approvers who vary by the row depending on certain criteria. I want to send them all the row approval request at the same time, then when they all click approve the project can move forward. To count when the responses are all in, I am moving the entry to a new sheet and counting the references that…
Can I use a condition to remove a user from receiving weekly notifications on an automation?
I have a weekly automation set to send to everyone in my 'owner' column. As each owner completes their assignment, they no longer want the weekly reminder to do their work. How can I remove them and keep the rest?
"Record a Date" Automation to a Cell in a Hidden Column
I have lots of sheets for a reviewing process - each item to review has a new sheet from a template. Each sheet has about 30 rows and a summary sheet. I have an automation that does the following: When "status" cell changes, request an approval. (This is calculated in a summary sheet and written to a cell.) Approval comes…

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