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How to combine & link multiple source sheets into one master sheet?
Hello - I have searched & searched and cannot find a solution to my challenge. Here's what I am trying to do. 1) I have multiple product developers working in their own "source" sheets, managing only their products with data points relevant to product development (item#, item description, vendor, cost) 2) Those products…
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Request for Flexible Editing Access for Free Members on Project Plans
Hello Members, I hope you’re doing well. We’re a small team of six members with a Business License — three licensed admins and three free users — using Smartsheet to manage and track multiple project plans. As admins, we create new project plans directly in Smartsheet and import some from Microsoft Project. However, our…
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My client, an unlicensed user is not receiving their validation code
Sorry for such a basic question, but I have looked every where and reached-out to SmartSheet support. My client, an unlicensed user is not receiving their validation code to access the smartsheet I've created as a licensed user. The code is not in their junk or spam folder. Any thoughts on how to fix this? They've followed…
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Updating of cells from an approval form submission
I have a sheet of users listed and a field to confirm if they are enabled or disabled. Then I have a second sheet populated from a form, where users submit a request to have access enabled. this uses an automated function to send an approval email to the manager who approves or rejects. What I would like to do is use this…
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Chart widget is broken on published dashboards
I'm running into an issue where chart widgets fail to display on published dashboards: The dashboard is published as "Read only - Full" with access control set to "Only available to users on the same Smartsheet plan" (to limit dashboard access to our org). As you can see, the metric widget displays summary data correctly,…
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Viewers and Permissions after new pricing model
I have provisional users who, under the legacy model, were unlicensed users with editing permissions for workspaces. I’ve now changed their role to "viewers" and assigned editing permissions to specific workspaces, aiming to maintain the same editing experience as before. However, they cannot edit fields within tasks or…
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Automation to include Attachment (email notification), but there is no attachments?
I have set up to sent the notification once the task is assigned to a person. That notification should include the key information's columns and also attachments. It used to see the PDF icon in the email coming through but it is no longer there. Once you click the link to open the form, I can still access to it, but there…
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User unable to access workspace - nothing changed?
Hi all, I have a unique problem that's developed today: I have an admin-level user who cannot access the workspaces or attachments - a locked display shows. This person can access info on the orange reports, but not on the blue reports. Between yesterday when the user had full access, and today - nothing has changed with…
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Spanish translation
Does anyone know if there is a way within Smartsheet to create translated versions of the sheet and the form? I really need English and Spanish but I would love for the data to feed into the same sheet which would be English. Is that even possible? Freda
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Users cannot view attachements regardless of their access as editor or admin, both on published..
direct links. Smartsheet status page shows All systems operational. Please advise. Tried reaching out to tech support, but was left hanging..
