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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Automation to record a date isn't working
I'm hoping someone can help. I've used Smartsheet for years (at another company) and have never ran across this. I'm trying to record a date when the status changes to "1st Review". I have even gone so far as to create test columns where there is nothing, no formulas, conditional formatting, etc. attached, toggled Date…
Is it possible to display 12-hour time format with AM and PM based on a 24-hour entry?
Is it possible to display 12-hour time format with AM and PM based on a 24-hour entry? For example, you enter "13:00" and it displays 1:00 PM
Is It Possible to Track Who is Saving Copies of My Sheets
Hello, New user here.I’m an admin of several sheets in Smartsheet and would like to know if there’s a way to track or find out who is saving copies of the sheets I manage. Is there any feature in Smartsheet that logs when users save copies or duplicates of a sheet? I’m already aware of the Activity Log feature for changes…
reports not writing to underlying sheet
Besides user permissions not allowing for it, what else would cause users not to be able to enter data into a report? They can enter the data in the underlying sheet and it appears in the report, but when trying to enter directly into the report, users cannot accomplish this.
Creating a Multi-line Graph from Google Analytics to a Dashboard Chart.
Hello Everyone, I am attempting to chart some data from Google analytics to a dashboard. So far I have imported the data to DataTable then used connections to make a sheet out of it that as far as I understand should auto update. Then I created a Report of that same data so that I can create an auto updating dashboard…
Automation Errors - Not going to Correct Approver
Hi everyone, I'm encountering a problem with my workflow automation for system change requests. I have three separate workflows, each corresponding to a different set of manager and director approvals. Expected Behavior: Country X: Manager 1 -> Director 1 Country Y: Manager 2 -> Director 2 Country Z: Manager 3 -> Director…
How to send individual update requests?
This discussion was created from comments split from: Create Multi Row-Level Update Request.
Help urgently required, please help me with using smartsheet's predecessors
I need help urgently because this is for an assignment. The link to the issue is below. https://youtu.be/OEm-XwznONM
Automation works when triggering manually but not if I leave it (although it says it runs)
Hi all, i have this set up to run every day at a certain time. When i check it after the time it's set I can see the automation has been triggered but it does not do what is intended which is send out and email and then change a cell value to checked. One of the conditions for this is after 3 days. However, if i run this…
Clicking on "Open In Smartsheet" in email should turn off any active filters in the SS
When one tagged in a comment of a sheet using the "@", that person gets an email with the message. But often the formatting of the message is a little too condensed so the next logical move is to click Open in Smartsheet in the email. This should take the user to the exact row. In a large sheet (many rows) and where users…

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Missing Reports on a Dashboard. Then suddenly appears after refreshing. Then missing again.
Hi everyone, Have you experienced being haunted by a Report widget within the dashboard? Our Clients were complaining that some tables within the dashboard suddenly went missing, but after refreshing, it will appear and then gone again. This is my first time encountering this, and I've already raised a ticket to Tech…
Dashboard Issues & Privacy
I have a master data sheet with data on it for 5 different clients. I've then created a series of reports that filter information for each client so they can view their own data without seeing everyone else's data. But I can't give them access to a report without giving them access to the source sheet. So I created a…
Automation only runs by force run - no error notification
I have this automation on a sheet and it's been working correctly but now something is amiss causing it to not run, but also not throw an error when it doesn't run. I know the automation works because I can force run it and it checks the checkbox without any apparent issue. Here's the configuration. The automation is…

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