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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Smartsheet Duplicating Form Issue
Hello, I have searched and read and cannot find an answer or anything to help me solve my problem. I am trying to duplicate a form within the same sheet and all the fields and help text associated with a template form. Situation: I am attempting to create a post-project stakeholder list form for our completed projects. I…
Allow Form Submitters to Update their form answers post-submission
We use Forms for event sponsors to complete information on their sponsorship type, cost, inclusions etc. Often, they don't have all the answers in the initial pass. After they submit is there a way to allow them to go in an update their answers in the form? Right now we have to manually update every change in the sheet…
An error has occurred in Smartsheet
I've been having this issue any time I try and access a sheet. I've gone through all of the troubleshooting steps but still incurring the error. I haven't seen much about this in the forums and Smartsheet support is taking a while getting back to me (6 days now), so hoping someone may be able to help me here.
MOBILE APP - NOT ABLE TO SHOW NOTIFICATION
I HAD A MOBILE APP THAT WAS RUNNING FINE UP TO THE LAST TWO WEEKS. IN THE LAST TWO WEEKS NOW THE NOTIFICATIONS ARE NOT APPEARING. THE APP KEEPS BUFFERING BUT NOT SHOWING THE NOTIFICATIONS ON THE MOBILE PHONE APP HOWEVER I CAN SEE THE NOTIFICATIONS IN THE DESKTOP APP.
Automation: How to setup a recurring reminder based on a date in a cell in the sheet?
Hi folks! I want to setup a reminder automation. I want this automation to to trigger each week from a date in a cell in the sheet. So, if the date in the cell is 6/1/22, the automation should trigger on 6/8/22, 6/15/22, 6/22/22, etc... The only option I see for recurrence is to have it recur on a particular day of the…
How ss calculates critical path?
Is it necessary to have a predecessor for the critical path to work? Because when I set a longer duration, it stops considering the critical path in the other tasks with a sequence and only shows the one with the longest duration.
Card/Board view not showing Assigned To column as an option
Card/Board view doesn't show Assigned To column as an option for grouping items. Some possible causes that I've already checked: There are no rows that are empty in the Assigned To column Rows with multiple assignees have also been converted to one assignee only The Assigned To column is of the Contact type The assignees…
I am receiving errorCode: 48 on one of my sheets
I am receiving errorCode: 48 on one of my sheets that is in a Workspace. All other sheets can be accessed except for the most important one. I have created 2 cases for this with no response from Smartsheet: Case# 08756481 Case# 08759594
Approval request on android APP
Hello Community. Today I noticed that the approval request on the Android app does not have the 'Approve' button any more. I double-checked the same approval request on iOS, and the buttons are there as usual. I was wondering if you know how to see the buttons on Android as well or show the button "open form" Antonio R
Automation Daily Trigger
I have an automation set up to email certain team members if values change on a sheet. The trigger is set to Daily so that it doesn't send them a bunch of emails every time I add data. What I want to know is, at what time do these usually run? I want to make sure that it is not sending out the email before I have finished…

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Set Default Value in Form that is NOT a Dropdown Value
Hi! I have a sheet that has two form that feed into it. This is to report on Closures due to Staffing, Weather, and Facilities. One team submits closures for Staffing and Weather, while another team only submits Facilities. When I created this set up I have it so the one team gets asked "Reason?" then they can select…
Email notification Lay out
Recently, I got an inquiry if there was any changes or update made in Smartsheet that made the lay out of the email notification change. Specially the Details part. It use to be on a vertical layout but recently we were seeing that it became horizontally. Is this a recent update with Smartsheet?
Unable To Create Project Using Control Center
Hello community! This is my first time trying to use Control Center so bear with me. I've been tasked with creating a solution within Control Center to provision new projects. I have my project sheet, I have my intake. I created a program and blueprint on the Control Center side. It references the intake sheet and a…

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