-
Does anyone know how to stop my sheet from creating blank rows between entries?
My team uses filtered views to make their entries (as a preference and for ease). I've deleted them out previously per tech support but it's happening again. We didn't have this issue last year.
-
Published sheets on dashboard can't be viewed by anyone shared to workspace?
Hello, I am trying to publish a sheet so anyone who views the dashboard can see and use the sheet. I am finding out that only people who have paid seats can view and interact with the published sheet. This is contradictory to my goal of having ANYONE who is shared to the workspace, even if they don't have a seat, view and…
-
Auto Refresh of Sheet
I was hoping to get a little clarification on the auto refreshing of a sheet. I found the following info online; however, it isn't really clear in regards to when the auto refresh happens when other people are viewing the sheet at the same time. The info below shows "either" indicating that it could prompt for a refresh or…
-
Can you Customize a Date Format to be Month and Year only?
I need to make a column that only allows users to enter the Month and Year, without including the Day. This is meant to provide a general idea of when something might happen. Can someone explain how to customize the Date format to only show Month and Year? I've seen an option for Month and Day, but not for Month and Year.
-
Add RTF (rich text formatting) to Comments
When creating a project many times the comments are as much instructions, as comments. Just like this modal when creating community comments, add the ability to apply Rich Text Formatting; Bold,underline,bullets, and numbered lists. RTF functionality would be limited to manually entered items, not pasted items. The…
-
Update Request Automation not sending to free users despite "Unrestricted" Automation permissions?
I have an automated "Update Request" workflow set up on a sheet to send to contacts in a cell, and I'm getting a an error message saying that this email is not being notified, and that I need to change the Automation permissions to a less restrictive setting. The email address is for under our work domain, so that…
-
Duplicate sheets showing up on report
I am creating a reporting and selecting multiple sheets for it. I selected 4 sheets but one sheet keeps duplicating. Iv'e attached an image. Any help would be appreciated.
-
Show empty lanes in timeline view of report
Hi, I am running timelines on a master sheet for high level tracking of a few different things. Rather than adjusting the timeline settings to get each view needed, I’ve created a set of reports set to timeline that are permanently grouped and filtered as needed. I want to use the “Show empty lanes” option under Group in…
-
Smartsheet Admin Center
Hello, I unshared a user from all of our sheets about a month ago through the Admin Center. At one point, this user had Admin access on many sheets. When I run the User Report, the user is still showing as Admin or Viewer on sheets they were unshared from. I’ve manually checked several of these sheets and confirmed they…
-
SmartSheets Changing Date Format (UK to US) in some emails?
We are UK based and use the Day/Month Date Format (i.e 09/02/2026 - 9th of Feb 2026) In some, but not all, of the "Send.." rows email, the date format changes to the American version (02/09/2026). Is there any way to stop this happening?
