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Not Working - Send me a copy of my responses
The form allows to check the box: However, when checking the box the form remains inactive, no error message appears. Form does not complete. Only by unchecking the box will the form complete/submit. Please advise of fix. Thank you!
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How to find an automation among many in a sheet
Hi, I have many (>50) automations on a sheet and I often find it difficult to find a particular automation given the paltry search and sorting functions within the Manage Automation Workflows. To recap, you can (only) filter by (All, Active, Inactive, Unable to run) or sort by (name, date created, date modified, last run).…
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How do I update the content that displays when a user selects "Send me a copy of my responses"
When a user submits our form they can select the option to get a copy of their responses. The email they receive has some major formatting issues that need to be resolved - specifically our institution's logo is enormous in the email. Where can I edit the template for people who have elected to get a copy of their…
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Some clarification to clarify
I have a few questions that I need clarification on: This is a question about multiple selection able to run report and auto counted and group in report I asked this question before, but hope things might be updated, we currently only can run report based on a single section in the column, correct? or can we run report in…
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Users add new rows in a report?
I have multiple teams transferring data from Google Sheets into Smartsheet. I created a report for a simplified view for one of the teams to work from. The user has Editor access, but can only edit existing rows. Is there a way to have Editors work insert new rows into a Report vs the master sheet? Or is there another way…
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"Alert Someone" in a "Contact" (email) column not trigger for some
I have an automation set to trigger when a row is changed and when one other condition is met (need 2 cells to both reflect "approved" to trigger an alert to email the "contact" that their request has been approved). I have no restrictions on the sheet. Still, some are receiving their alerts while others are not and I…
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Collecting info via forms, but cells are getting too full: What's the best solution?
Hi all, Here's a quick description of my set-up. We're collecting project progress updates via workflow automations. These forms get sent to various people and the main 'ask' is for them to fill in a free text entry called 'latest update' field. These entries then appear in the 'latest update' field on the main sheet. This…
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Proof Column not there anymore.
I'm experiencing an issue with some Smartsheet pages. On a newly created page, the "Proofs" column no longer appears. I suspect this might be a staging page, but it's currently affecting our main Smartsheet setup. Could you please look into this or let me know if there's a configuration change that might have caused it?…
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URGENT HELP NEEDED: Unable to sign in
Hi I made my subscription payment (Business) a while ago, got the receipt via email, and can see all my workspaces and objects, but surprisingly when I am clicking any sheet or report to open it, I am getting an error message (pls see attached screenshot). I signed out and signed in again, cleared the cache, restarted my…
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Automation Email Alerts not sending
Hi SS Community! I have multiple automations set up to send email alerts within SS across many different workspaces. Recently, all users have stopped receiving the email alerts (still alerted within SS itself). I've checked everything I know to check but cannot find the break down. Outside of checking notification…
