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Login Issue
Hi, I have five Smartsheet accounts—four with editor access and one admin account. Recently, I’ve been unable to log in to one specific editor account. It shows the message “Too many failed attempts. Try again after one hour or reset your password.” However, I attempted to log in only twice, and the error appeared on the…
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Activity Log not displaying all changes
We recently accidentally deleted around 7,000 entries from a single column and we are looking to restore the information. I downloaded the activity log, but it only display 1,000 of those changes. How can I obtain an excel of all the changes that occurred?
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How to use a filter to pull date from the current month (without manually entering current month)
How would I use a report filter to automatically pull data only from the current month, without having to manually specify the current month each month. Thank you.
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Where did the colors go in the Board view?
Hi, I recently created a board system to manage my daily tasks using colors. Few days ago the colors are gone. Is anybody aware of where is this option now? or if this option was shut down with a recent upgrade? This is starting to make me anxious cause I liked the colors for my own organization. Thanks for the help!
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Creating Graphs on a Dashboard
Associate Sharon Line Count 45 Total Bills 116,044.84 Average AGE 1.18 Over 10 Days 0 Jessica 7 11,295.14 1.00 0 Bryanna 42 89,121.40 17.64 10 Beth 32 70,578.30 5.16 4 NEW 1 0 0.00 0.00 0 NEW 2 0 0.00 0.00 0 TOTAL 126 287,039.68 7.67 14 Sample Data Above… I want to add multiple charts on a dashboard, one for each column…
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Row Separators
We recently made the switch from XL to SS. Each row represents a purchase order. We 'group' our rows(POs) in to container shipments (multiple POs/container). When we were in XL, we would just leave a blank row in between container shipments - easier on the eye to separate one shipment from the next one. As there are now no…
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Borders
Dear, I would like to know if borders in rows can be made thicker? So wat I like to achieve to make the bottom of a row in a darker line. Kind regards
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SYSADMIN : Seat TrueUp Displays Incorrect Last Activity Date
I have uncovered an issue in the Users Seat screen for TrueUp. I have a licensed member who is currently showing as having not used or Modified anything within Smartsheet in 4 months. Upon further investigation, I pulled down the data from one of the SysAdmin reports and looked closer at her usage. She is a regular use of…
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Saving rich sheet as a template for new clients
I have rich workspace with multiple sheets, links, formulas, forms, reports and workflow and sample data. I want to be able to save and restore the package for new clients in their own workspaces. How can this be done? I note that Request Backup and Export does not provide this functionality.
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Update Request - Unable to determine your identity
I use update requests to gather information from my stakeholders. Recently, several users have been experiencing an issue of "Unable to determine your identity, therefore we are unable to process your request. An unexpected error has occurred attempting to process your request. We are sorry for the inconvenience." I use…
