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Smartsheet Support Ticket Emails: Include More Details in the Emails!
Whenever I get an email from Smartsheet about a support ticket that was updated, closed, requests more information, or about anything for that matter, it almost never includes important details of the ticket. Easy-to-implement recommendations for EVERY email sent by support regarding a ticket: Include a direct link to the…
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Data Shuttle -> Run Options based on Sheet Changes
It would be fantastic and a big save on computing power if there was an option for Data Shuttle - Run Options to be scheduled "Anytime changes are made to a smartsheet." I have many Data Shuttles that don't need to be run regularly, but only when updates are made to the source sheet. I believe this option would save a lot…
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Automated Emails - maintain custom subject line
Per Smartsheet documentation (and experience), If you have an automation that runs on multiple rows, all rows will be grouped into one email notification. I don't have a problem with this. However, it overrides your Custom Subject line for the notification to a generic default: Subject: The placeholders in the subject will…
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Gantt Timescale Settings Global Option
Problem: Our project has stakeholders who use free accounts and utilise the Gantt view. They can’t edit the view settings so it currently opens for them in 2023 (start date of project) and also does not show the year so it can cause confusion and annoyance. Solution: It would be great to have an option, in the Gantt…
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Conditionally Email reports
I would like to send reports only if they are not blank. It Isn't professional to send blank reports and make the user delete them
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See all the tasks an individual is assigned to across multiple sheets.
Hi Dev team, It would be great to have a widget or view that allowed staff to click and see all the tasks they are assigned to across multiple sheets in a single workspace. Something like a "My Tasks" icon on the left Nav that shows all assigned tasks that's available in MS Planner and other task management tools.
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Allow Screenshots to be posted into forms and update requests
It would be great if we could add screenshots when submitting a form or Update request, this would be really useful for things like surveys where a product was bought or for maintenance tickets being raised, et…..
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Remove Resource Management Icon for all users when there is no subscription
Please allow us to hide icons, not applicable to our organization's subscription model, from users using the admin panel or automatically hide them for our company. Thanks! Isaac asked me to submit this feature request here:
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Better search highlight for visibility
Guys when you use ctrl F to search in a sheet for a value, the way the search result gets highlighted is a joke. It's like a gray box that can barely be seen, especially if the cell has a similar color. Why can't you make it so that the search result gets a huge yellow box around it or something? I can't even tell you how…
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Incorporate Attachments into Document Generation
We use the Document Generator on a number of Sheets to generate a professional looking report from Row Data. Often the Row Data contains attachments; Photos or PDF's that support it. It would be GREAT if you could Map potential Attachments to specific areas of a Generated Document