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Can't resolve view only status
My user is in view only and we can't change it. My user was granted enterprise access and I've request admin access and been assigned it but my user still is view only. I was able to to do everything and I had to renew my license on my user, which is fixed. Sheets that I had created I can't even edit.
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Smartsheet Desktop App not maximising
I see there has been a problem discussed in the past where the PC App won't maximize to full screen, this is still an issue, but only seems to be in the European Version. I had a Default / US account and the app does maximize properly when logged in there, anyone else struggling with this?
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How do I get the Windows Desktop app to go full screen?
We cannot get the Windows Desktop app to go full screen. It only apears in a window and the double arrow ikon (which I would assume is to expand the window) doesn't work?
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How long do I really have to wait after importing users?
I tried to open a ticket and it only lets me talk to the AI and the AI is AD (Artificial Dumb). I imported 10 users and none of them are appearing in the user panel. How long does this process take?
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Successor tasks have mysteriously changed to start the same day predecessor ends
While reviewing a timeline created several days ago I realized that successor tasks are suddenly starting the same day predecessor tasks are ending. For example, Task A ends on 4/10/26 and task B begins on 4/10/26. Previously, task B would begin the following day, in this case 4/13/26 because Saturday and Sunday are non…
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Timelines basics courses?
Hi all, I’m looking to get more up to speed with Smartsheet timelines, especially features like Gantt charts, dependencies, milestones, and overall timeline best practices. I’ve already built out one sheet and understand the basics, but I’d love to learn more about the tips, tricks, and best practices that more experienced…
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Totals and calculations in forms
allow users to add section to request amounts and total them something like: blue widgets needed - # red widgets needed - # green widgets needed - # Total widgets = # blue+# red+# green
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Gantt Presentation
We run our project delivery sheets in Smartsheet and are required to present them to clients on a monthly basis so they can see status updates and timelines. When we print to PDF, it reduces everything on A3 to tiny print and the client has to increase the view to see what is written. One of our clients uses another…
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Admins need indicator showing users were previously Provisional Members
Need an indicator on the Manage Seats and Seat Type Report which would show that the user was previously a Provisional Member and therefore can not be provisional again. The current report, manage seats and share only will show that a user is a Viewer - which then begs the question of can this user become a Provisional…
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The "Master Program View" (Dynamic Sheet Aggregation)
Problem: Current Limitations Reports are "Flat" Lists: Current Reports can aggregate rows from multiple sheets, but they function as static lists. They cannot perform project logic (dependencies, duration calculations) across those sheets. No Cross-Sheet Critical Path: There is no native way to identify a "Critical Path"…