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Discussion List
Add domain users to WorkApp
I was just in the WorkApps webinar and I saw that you can give access to anyone in your domain to a WorkApp (answer to someone else's question). I want to find out how I would do that. We are rolling out a new process to our entire organization and we think the WorkApp would be the best way as we have staff all over the…
Jira Tickets that have been overwritten during a Jira Connector Sync Error
Hello All, Today, I started receiving abnormal Jira connector sync errors on a workflow that has been working for over a year. I may have received 7-10 or so. The workflow eventually timed out, and the sheet it wrote differed from what it was supposed to look like. This means it pulled in data from other sources in Jira…
WorkApps vs Portfolio WorkApps
I've been doing research and reading various articles in the Help & Learning Center and I'm still not 100% sure what the key differences are between WorkApps and Portfolio WorkApps created through Control Center. I know WorkApps without SCC or a Portfolio WorkApp using only 1 Blueprint can not be a multi tiered structure.…
Error
when i try to update data via Calendar i received the following error
Smartsheet's Add-In doesn't work on "New Outlook"
One of our end user encountered the above screenshot error message when using the Smartsheet's add-in using his "New Outlook". When testing with my current (Classic) Outlook Desktop app, my Smartsheet's Outlook Add-In works. Can you provide me a solution on how we can resolve the 'Add-in Error' in our O365 Admin Center so…
Workapps access without logging in
Is is possible to create an app in workapps and have the users enter/edit information through reports without having them to log into smartsheets? I need users to provide input to specific action items but I don't want to have to set up a username and password to access SS. thanks in advance.
Dynamic View Capability to share the sheet based on dropdown in a coulmn
Hi all, I have a project overview sheet, which hold information about various subspecialty projects, and I would like to share this sheet with respective subspecialty team members based on their area. I have a column in the source sheet with dropdown (containing various subspecialties/areas), and I am wandering if there is…
DataTable Variable
I have a DataTable containing time entries from 2023. I would like to bring them into each project and I can do that by manually connecting a sheet in each project to the DataTable and then filtering for the needed information. Currently my projects are built using Control Center. Is there a way where I can create a sheet…
URGENT! Account access terming! How to offload/archive data for access outside of Smartsheet
I urgently need your help! My employer recently sold my division and I just found out that we will be removed from the original enterprise account as of March 1st. I've built a complex toolkit based on the PMO Office template and use Control Center and Dynamic View add-ons. This toolkit contains data that is subject to…
I want to send a supplier one update for several rows using automation
I want to send a supplier one update for several rows using automation, how do I do this, at the moment it sends one email per row. Thanks,