Product questions?
Ask it here! The community's got your back.
Discussion List
Not pulling linked field from Jira into smartsheet
Hi, I have a linked field "Acccount" in Jira that is not pulling into Smartsheet even though it's mapped in the connector. When selecting on the link it goes to a tempo page. Is this supported? Thanks, Katie
Accessibility / Compatibility with Screen Reader
As we deploy Smartsheet across our department, employees who use screen readers are experiencing compatibility issues. I read the article regarding iOS voiceover and the 2016 community discussion on this same topic. My support ticket suggested that I reach out to this community. Any other ways to make Smartsheet more…
Live Data Connector
While we have a lot of our Team stuff in Smartsheet, we also have some in Excel. Currently, we are exporting some Smartsheet Sheets to Excel for another member of my team to use vlookups and such in Excel. Would the Live Data Connector help with this so as to keep my data in Smartsheet, while letting my Teammate use Excel…
Salesforce / Smartsheet Connector: Automate Workflow or Give Team Members Access to Run Workflow
Hi Team, I know there isn't a way to give team member access to run a workflow you created. This functionality would be extremely useful in order to prevent single points of failures. Until this functionality is created, I would like to ask, if there is a workaround. Issue: We need to have multiple resources run the…
Why is my upload deleting all my rows?
I noticed an automation triggered and changed all my rows in a particular column in multiple customer sheets that are set up identically. I looked in the activity log and noticed all my rows deleted and then were inserted again. (Took place early morning on 10/24 for all sheets. I have all sheets scheduled for M-F running…
How to send calendar deadlines via smartsheet to outlook
Hello, I have a release schedule in smartsheet. I would like to send notifications to various teams to alert them of testing due dates or upcoming releases, etc. I understand individuals can link their outlook with the release schedule but i would like to send emails as well.
Turning off Control Center
Hello, Question about Control Center - is it possible to "turn off" control center and still be able to utilize the environment/solution that was created (even though it may be more manual)? From my understanding, auto-provisioning of our project sheets will then become a manual step. However, I'm not familiar with the…
Calendar App: Can you pull data from 2 sheets into ONE cal?
New to Cal App and thought that I could pull from various sheets but can't figure out how! Help community! :) Thanks in advance!
Smartsheet Calendar Slack Alert - Changing Link
Hi, I made a Smartsheet Calendar App that connects to a sheet that has workflows that sends alerts to my team's slack channel. Is there a way to change the link of that alert (see picture below)? Right now it takes us to the sheet but we'd want it to take us straight to the calendar app so that it's easy for people to…
Calendar App / Copy Calendar
Can you copy a calendar in the calendar app? There are several settings to customize, it would be nice not to have to start over every time you make a new calendar.