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Data Shuttle Offload--Where is the data ?
Hello- I have created an offload workflow in data shuttle-from one smartsheet to another, but once the workflow says complete I can not find the new rows. When I look in the sheet history of the target sheet it shows that an attachment was succesfully added. Does anyone have any experience with this issue?
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How do I embed an image in an automated notification
Hi all. Any guidance is much appreciated. We send an automated Request an approval notification once a row is added to our sheet. Our customers are not Smartsheet licensed users or connected users, and we do not want them interacting with our sheet. We would like to include an image, the same image for each request, in the…
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Dynamic View 'Save' button is GREY
I have 2 dynamic views created for the client - same source sheets. However, upon changing the 'Workstream Group', the SS 1 photo's 'SAVE' button is greyed but in the SS 2 photo, it is not. I wonder what could be the issue. You might notice that the PIF No. is the same on both snips. SS 1 Photo SS 2 Photo
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How to link parent between SS & Jira using connector?
Use case: Project created in SS using Epic, Task, Subtask (Parent, child, grandchild). Rows are indented to identify tasks and subtasks. Using Jira connector, data is pushed into Jira. Epic, tasks, and subtasks are created in Jira. Jira does not recognize the parent of a task or subtask. No parent is pushed back to SS…
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Calendar App Integration with MS Outlook
Hi Smartsheet community, Having issues on setting up access to a Smartsheet Calendar App in Outlook. Just a quick clarification that this is a different the same question as setting up a sheet Calendar View in Outlook (answer for that found here). After logging into calendar.smartsheet.com, I've enabled "Publish" for my…
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Can Data Shuttle avoid overwriting existing cells that meet a current criteria in Smartsheet?
I am uploading a status from another system. The other system may contain information not yet available in Smartsheet, but Smartsheet remains the most current version. If an item is marked as "Complete" in Smartsheet, I'd like it to remain "Complete" and not be overwritten by the Data Shuttle. I see there are filters for…
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"{Jira User ID} is not a valid user for the given JIRA Project" sync error - Connector
We have just had our first user leave the company who was an Assignee on a Smartsheet that has the Jira Connector, so I am learning a lesson. The hundreds of tickets he was an Assignee on are suddenly throwing the error listed in the subject. I have seen that the fix is to change the Connector to pull the Assignee Display…
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Generate Documents - Can contact names be filled instead of contact email address?
Hi there, Hope all is well. Hope someone could help. I have created a fillable pdf to be used with the new "Generate Documents" feature. It works great except for one issue. When I map the "Assign to" field or any contact field, it fills the document field with the contact email address and not the contact name. Is there…
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Jira Connector Error - Illegal Character
Hello, We are working on a bi-directional sync via Jira Connector and continue to receive this error when we try to push new tickets into Jira from our Smartsheet (which is successfully receiving Jira updates and updating existing tickets) - JIRA rest client exception occurred while syncing issue.…
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Need some help linking an entire column in a Master Summary Sheet to all my existing projects
I have Control Center and a few different master summaries. I created a new master summary and want to include all existing projects. I copied one of my existing Master Summaries but there are a couple columns that were missing from the one I copied, but it's the closest to what I need so I am stuck with it. So I manually…