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Discussion List
Replace existing item in a provisioned project
We've updated some of our templates with some changes that can't be made through global updates. I'm curious if it would be possible to replace the existing items with the new template. The provisioned items have not been used by the end users yet. Are you able to delete the existing item and then re-add it using the…
Control Center: Adding new sheet template to the existing projects
Hi all, I have tried to add a new template sheet to the existing project in control center, but it seems not functioning. Is there any ways to do it?
Data Shuttle source file is password protected
I am using Data Shuttle to import data into a DataTable from an Excel file that's password protected. After the workflow runs there's no data in the DataTable as a result. I've tested the same Data Shuttle workflow with a file that's not password protected, and it works fine. Is there a way to import data from a…
Time columns from Excel to Smartsheet via Data Shuttle
I'm trying to Data Shuttle an Excel doc from another system into Smartsheet. All is fine, except for the Start Time and End Time columns. They look like this in Excel: But when I pull them into Smartsheet via Data Shuttle, the columns show only the date part of those columns: I'm really only interested in the time…
Linked Dropdowns in Multiple Columns
I am really enjoying linked dropdowns in Table View (not as in love with Table View overall yet). I have a question that isn't covered in the information: Is it possible to reference the same list twice in the same sheet? I have a pass down log that only supervisors can create. There is a dropdown list for the creator to…
My data shuttle filtering is not correct in upload
upload workflow runs perfectly, but the filter has projects less than 31st march 2025
QR Code integration for Graphic Production Tracking
Hello! We are a Graphic Production facility and use Smartsheet to track projects and their graphics from conception to completion. Each project has a workspace that is created with multiple matrices and we use a 'Production' matrix to keep track of all graphic items we are to produce. Our pain points currently have to do…
Automatically move records to different sections based on their status in my Project Intake sheet
I’m trying to build a workflow to organize projects in my Project Intake sheet based on their status. In the sheet, I have several sections: Active Completed Archived Test Projects Cancelled Each section corresponds to a specific Project Status. I’d like the workflow to automatically move a project record to the…
Data Shuttle to Power BI
I am working on a project for a client, where they want to have dashboards built out for data analytic purposes that update automatically. The client already invested money into data shuttle, so data is automatically going to pull from the different data sources. Given that Smartsheet dashboards have limited analytics…
Dynamic View Not Allowing Temporary Sort
I have a dynamic view that is pulling from a report that contains two source sheets and does not have any default sorting. When I try to temporarily sort the DV by date, it loads and refreshes as if it is sorting the data, but nothing gets sorted. All of my columns in the DV are behaving this way. What is going on?