Product questions?
Ask it here! The community's got your back.
Discussion List
How to connect to jira with "Original Estimate" in hours rather than minutes
Jira default time is "minutes", but I have changed this to hours. I have a custom field in SmartSheets for time estimates (not using the duration field). When I connect this field to using the Jira Connector, it still only comes through in minutes rather than hours. Can this be resolved?
Is Mobile Location still a feature
I'm trying to find any information to get started with Mobile Location, so we can utilize it on the mobile app for inventory management and possibly getting directions from current location to a specific site. When I attempt to utilize the mobile location after watching…
Data Shuttle - upload uploads also rows that do not meet filter criteria
Hi all, so I'm quite new to the data shuttle. What I'm trying to do is to automatically update our team member's individual sheets based on what projects they are assigned. I've created an offload of the master tracker (without any filter criteria) and tried to create an upload to a team member sheet. The only filter I am…
Ability to create Metrics from a DataTable
DataTable is fabulous, but I have to move the data from the DataTable into sheets (usually a LOT of sheets) in order to be able to do any manipulation of the data. I'd love to be able to create Metrics from the data in a DataTable
How to set up a premium account
I've been asked to set up a premium account for a staff member. What is this and how do I do it? Thanks!
Can Jira integrations be used inside Control Center?
Our team is interested in standing up control center but use a Jira integration in a key sheet. Can this integration be copied over/recreated in the Control Center?
What happened to the Bridge WebChat Integration Help Article?
"https://help.smartsheet.com/articles/2482033-webchat-integration-overview" This is no where to be found anymore..
Slack integration broken
We've had a SS-Slack integration working for months. As of this week, all workflows that have a slack notification have broken, with smartsheets saying it lacks the permission in slack? We haven't changed a thing in SS or slack. Has anyone else experienced this?
Power BI - Change User Account
Hi, I have multiple user accounts as an Admin in Smartsheet. We are an enterprise plan with SSO, but I am able to log in under different accounts. I setup Power BI with Smartsheet under my main account, which I need to change to my "alter ego" Admin account. In Power BI, after selecting sign in as different user, it…
WorkApps
Hello I recently created an App using WorkApps but I am unable to see the app on the WorkApps landing page. How do I get my app to appear on the WorkApps landing page?
