-
Document generation to Docusign Templates stopped working
I have several templates set up to generate Docusigns for signature. Everything has been working fine until this morning. The Docusigns are still getting generated, but they are not getting populated. I haven't changed any of the mappings or field names. Does anyone know how to troubleshoot and fix this problem? I have a…
-
Jira Connector field sync error "Specify a valid value"
We have a Jira connector workflow set up that includes a dropdown field in Jira with a predefined set of values. The workflow is throwing an error when trying to populate the field in Jira with a value of "All - North America", but all of the other values work as expected, including another that is "All - UK". We've…
-
Sort a sheet using Bridge
Hello, I'm new to Bridge and have been having trouble finding step by step instructions on how to automatically sort a sheet using Bridge. Can anyone help me with this? Appreciate it. Tim
-
Using Bridge to Delete Rows
Hello! I'm new to Bridge, so please forgive my ignorance. I set up a workflow to delete rows in a sheet when a checkbox is checked. I set up the workflow as described here. It only works when I enter a row ID into the Get Row module, otherwise it stops. This kind of defeats the purpose of setting up a workflow if I have to…
-
My number format/layout doesn't hold when I do a Data Shuttle offload - how do I change this?
I am trying to figure out how to make it to where my number columns don't change when I offload. I have attached screenshots of what happens when it offloads. I am not able to edit the excel file that it creates. And my column is properly formatted in smartsheet. What is a good way to avoid this?
-
Issue with WorkApp Attachments?
Is anyone else experiencing problems with users not being able to add attachments to sheets or reports in WorkApps? Users that gain edit access to sheets and reports to edit and attach documents stopped having that ability late yesterday.
-
What would be a reason to restrict access to accessing the Control Center app to System Admins?
Hi, System Admins granting access for users to gain access the the Smartsheet Control Center application is a new concept to me. Can someone explain why Smartsheet would set up SCC like this? If there is a logical reason and we wanted to create an intake form for users who want to request access, what types of questions…
-
Dynamic View and Modified Date
Hello everyone, I’d like to share an observation: when a Dynamic View in Smartsheet is updated (via the Save action), the modified dates of previously completed records also change to the current date. Is this behavior expected? Have you also observed the same in your Smartsheets? Greatly appreciate for any inputs.
-
Most of my Smartsheet Workflows are being disabled and I am baffled as to why
For the past 24 hours or so, I've been battling a phenomenon with my Jira Workflows where a majority of them are being disabled with a message: "The column mapping for this workflow is invalid. Please edit the workflow to fix the issue." I had not made changes to many / most of them in a few days, so it's unclear to me as…
-
Dynamic View Missing
The Dynamic View button is no longer in the ribbon of my worksheets. The leads indicating where it can be (Launcher icon etc.) are missing. Even if changing the view from Grid to Table, I don't have it as an additional item on the "More" dropdown. I have always had access to it. Where has it gone to?
