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Service account setup
I added a service account for control center use however it has no associated email, how do I get it from pending to active?
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Is there any way to respond to an @mention directly from Microsoft Teams chat?
When receiving a tagged mention notification in Teams, it appears the only option to respond is to open the Smartsheet and reply there. Is it possible to reply back to the chat message and have it flow into the Smartsheet comments (i.e., like it does with the "reply to this email" option in Outlook)?
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Issue: @mentions in Dynamic View Link to Source Sheet Instead of the View
We’ve run into a limitation when using @mentions in Smartsheet Dynamic View comments . When a user is @mentioned from within a Dynamic View , the email notification they receive includes a link to the underlying source sheet, not the Dynamic View where the comment was made. This can be confusing—especially for users who…
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Dynamic View fields not showing in Detail view
Is anybody else having an issue with fields not showing in the detail view if the field is empty? I'm sure it worked before, but seems to have changed so the field just doesn't appear if it has no value.
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Salesforce integration
Hi all, Newly "back" to my organization, Smartsheets is a new tool they use. I have taken a lot of the video training, but I haven't found one to understand how Smartsheet and Salesforce work together. Can anyone guide me or post where I can find the training?
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Issues with Data Shuttle and multiple Excel submissions
I recently started a trial of Data Shuttle for our company and am applying it to a specific use case. Currently, it’s configured to extract data from Excel template files attached to a landing grid (submitted via Form) and load that data into another grid. This works well when submissions come in one at a time. However,…
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Calendar App on Dashboard - First rows not showing in display (not a filter issue)
Hi All, I've added a Calendar to a dashboard, and the first 1 or 2 rows on calendar are not displaying. I know the content on calendar is correct (confirmed when viewed outside of dashboard). There are no options or ability to scroll up to see the top content, nor does resizing the widget correct this. First image is of…
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Bridge compare date/time module output
I have a flow that runs every 15 minutes and it compares the date and time the row was created with the current time and it writes that difference in time to a column to easily show how long a row has been waiting to be worked. The only thing I'd like to change is to make time value it updates each row with always be a…
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Is Microsoft killing the Outlook Add-in?
Hi all, I was just informed by our I.T. Dept that Microsoft is killing the Outlook Add-in. We use this add-in quite extensively. Is anyone out there aware of a quick and easy way to attach emails to specific rows in specific sheets? It sounds like we have until June when Microsoft will be permanently disabling Legacy…
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Data Shuttle Not Recognizing Excel File Saved Via Power Automate
A colleague has Power Automate set to save Excel files (.xlsx format) to a standard SharePoint location each night. The files have one tab each, are consistently named, and have no extra rows. Data Shuttle will not recognize the Excel files unless they are manually opened and closed. No change is made—literally just opened…
